filters
state:
Show
city:
Show
product:
Show

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
Read more
Anonymous
Jessica Small

Could not hate this more!!! It is so slow, and just a flat out mess! Can’t believe we actually have to pay for this.

Anonymous
Nance Turner

Remember new Coke a number of years ago that was a tasteless flop? Well, the Coke company listened to its customers and admitted their mistake and took it off the market. Wise...

#1125831
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
Read more
Anonymous
PMM

Most ridiculous, cumbersome, senseless, unnecessary, hard to read and annoying changes. Example, in manage recordings, you cannot delete shows you no longer want or inadverten...

Anonymous
Anonymous

I will be leaving Direct TV due to new guide. Cannot read it. I have called several times and they keep telling they are working on it. The last call I was told it would be at...

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
Read more
Anonymous
Frnak Edwards

DTV sucks big time now that AT&T is in charge. Can't log into my account any more. Spent hours on the phone. The jerks don't know jack *** about what they are doing. Just spen...

Anonymous
Anonymous

Yes I am pissed too...Disk network looking good

#1147133
Reply to reviews
There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
Read more
Anonymous
Rose Black

Y'all need to change the guide back the way it was . this new one is to hard for the vision impaired to read its to small angry customer

Anonymous
Anonymous

Who ever changed guide color should be fired

#161083
Reply to reviews
Why would you want to promote this type of behavior? Having someone throw another person’s possessions out a window does not promote your product.
Read more
Anonymous
Anonymous

Who is woman voice on the direct tv commercial???

Anonymous
Anon

Seriously? Just a commercial dude

#1213049
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
Read more
Anonymous
Diane

Thank goodness you all posted this scam! They are still at it.

Anonymous
SCAMMENOT

Thanks for the heads up!!. I just the got the call and was almost scammed. Luckily my senses kicked in and I called Direct TV. They talked a good game but couldn't fool me.

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
Reply to reviews
DIRECTV has updated their software and changed their interface; it is HORRIBLE; I HATE IT!! Why in the world would they change from the old look? The guide and words on info are too small and there is no way to change it!! Since AT&T took over, Directv has gone down...
Read more
Anonymous
Dave Anderson

I will be leaving Directv in the fall when I have more time to spend watching. For now I am too busy to be bothered. The remote is slow to work with the update and the horribl...

Anonymous
Robert Ford

This new interface is horrible. The screen text is too small, menus offer too many choices and ways to accomplish basic tasks, is illogical in the ways to find what you want t...

1.8
I didn't like
  • New software interface
#1167291
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
Read more
Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews
Directv's recently introduced new screen format is awful. It is extremely difficult to read and ease of use in the previous navigation (e.g. Manage Recordings to name just one) was traded off for a nonsensical menu. It looks like this was created by someone in front of...
Read more
Anonymous
Anonymous

Worse than described.the only good thing is it got me looking around and Direct TV is not the only game in town and this will motivate me to take action to a better system.

Anonymous
Anonymous

Really hate the Direct TV new screens. Too busy, cumbersome; when more than one of the same program is recorded it is not obvious how to delete just one of them; the DONE butt...

1.5
I didn't like
  • Changed screen to unreadable
  • Not good service
#1130736
Reply to reviews
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
Read more
Anonymous
Ruben Benitez

Same issue here

Anonymous
Char roadway

Dropped Directv after 16 years and switched to Dish. Now they are all over us with special offers. If they had treated us like a valued customer we would not have left. You wo...

Utica, Kentucky
#899476
Reply to reviews