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I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
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Anonymous
Luann Cann

My husband and I hate the new format! you can't read it. Whoever came up with this should be fired!!

Anonymous
DAVE

For about 4 months we have had to reboot the DVR. We keep loosing part of the recorded list. This is with the main DVR box. The one in the den works fine. A little over a mont...

#1125831
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
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Anonymous
Anonymous

I fond Directv to be at the same level as Democrats, worthless.

Anonymous
Marty

The new guide format just took effect for me today. All I can say is, DAMN !! I don’t where these people say the font is too small, a blind man/woman can read mine from 50 pac...

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
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Anonymous
Anonymous

Any time it rains I loose my signal. This sattlelight company real sucks. They also charge to much for their *** service.

Anonymous
Bob WAtts

I sure hope they have not updated yet, August 13, 2018, because if so they did not fix anything = STILL impossible to read, set up lousy, it fact it plain sucks. GO BACK to th...

#1147133
Reply to reviews
There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Anonymous
WNCCaroline

I have had a Mastec service technician to my home four times since January, 2018 because of an ongoing issue with a Genie Mini not coming on. Every time I have a service call ...

Anonymous
AW86

The email address Ellen.Filipiak@directv.com isn't found. Do you happen to have another contact?

#161083
Reply to reviews
Why would you want to promote this type of behavior? Having someone throw another person’s possessions out a window does not promote your product.
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Anonymous
Anonymous

Who is woman voice on the direct tv commercial???

Anonymous
Anon

Seriously? Just a commercial dude

#1213049
Reply to reviews
DIRECTV has updated their software and changed their interface; it is HORRIBLE; I HATE IT!! Why in the world would they change from the old look? The guide and words on info are too small and there is no way to change it!! Since AT&T took over, Directv has gone down...
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Anonymous
Anonymous

Hate the new layout. Also, genie won’t let you hide programming from other boxes so the playlist management sucks. Look out dish, here I come!!!

Anonymous
Andrea Palmer

It’s awful. And getting worse. Every task is infinitely more difficult. Who was the test group. A bunch of people who want to press ten buttons to accomplish one task. I need ...

1.8
I didn't like
  • New software interface
#1167291
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous
Anonymous

Directv and people who vote Democrat are fools.

Anonymous
WAH

I got this call today from DirecTV's number 1-800-531-5000. $360 Amazon Gift Card to cover 4 months at $89.99. If I could call them back at 1-888-391-7563 before 9 pm, I would...

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews
Directv's recently introduced new screen format is awful. It is extremely difficult to read and ease of use in the previous navigation (e.g. Manage Recordings to name just one) was traded off for a nonsensical menu. It looks like this was created by someone in front of...
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Anonymous
Everyone

New design sucks

Anonymous
Anonymous

The new screen is absolute garbage, if they don't fix it within a month, i'm canceling service. It just annoys the crap out of me so much I just turn it off.

1.5
I didn't like
  • Not good service
  • Changed screen to unreadable
#1130736
Reply to reviews
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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Anonymous
Ruben Benitez

Same issue here

Anonymous
Char roadway

Dropped Directv after 16 years and switched to Dish. Now they are all over us with special offers. If they had treated us like a valued customer we would not have left. You wo...

Utica, Kentucky
#899476
Reply to reviews