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There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Anonymous
Robby

Your new TV guide is so bad You can’t read it . The lettering so small and confusing. There was nothing wrong with the way it was, I’m very disappointed. Please put it back I ...

Anonymous
Robert Wachter

your new smaller guide is horrible. I have a 46 inch and a 40 inch TVI sit within 8-10 feet from the sets but, still can't read the new smaller print.Please give us consumers ...

#161083
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous
Terry U

I just received a call from a Norman who stated he was with Direct TV offered me $50 no other fees including maintanence, 320 premium channels, NFL package , Showtime, HBO, ...

Anonymous
David O

Same here,$59.99 for 24 months, added all movie premium channels plus NFL. Promoted by Amazon. Buy gift card for $300, call 888-588-8639-1, give authorization #DTV-090-247....

4.8
I liked
  • Pricing
I didn't like
  • Bad reception in bad weather
#806952
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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Anonymous
Char roadway

Dropped Directv after 16 years and switched to Dish. Now they are all over us with special offers. If they had treated us like a valued customer we would not have left. You wo...

Anonymous
Jim Reeves

Trying to RETURN to Direct from Spectrum. However Direct has already lied to me on three different occasions regarding me receiving documentation via email. The fourth person ...

Utica, Kentucky
#899476
Reply to reviews

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
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Anonymous
Cynthia W

It’s horrible. You can’t even read it with your glasses on. My daughter and friend were here watching TV with my husband and me. None of us could read the new format. What...

Anonymous
Anonymous

I hate it!! I cannot read it, font is way too small!

#1125831
Reply to reviews
Fox News 360 is being blocked. This needs to stop! 2 days in a row this channel is unavailable starting at 6 am. Is this intentional??? Please fix now! This is Fox and friends morning show! Fix now! Fix...
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Anonymous
Justin

Direct you are about to enter a lose , lose situation. Your shareholders will let you know how bad this decision really is

Anonymous
Anonymous

Everyone needs to cut direct tv out of there life ... it is nothing but a total rip-off..... same channel over and over ..... now u can’t ever watch fix...totally *** off

#948918
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
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Anonymous
Naomi

Directv if it ain't broken, don't fix. The new guide is terrible. Someone sitting at a desk and monitor must have designed it. No way is the text size readable from a tv wa...

Anonymous
Siobhan

I'm ready to CANCEL because the font is too small to read!!

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
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Anonymous
SUCKS

Who Redesigned this...same Chinaman that designs instructions to assemble a BBQ?

Anonymous
Lisa

Ellen.Filipiak@directv.com This is an email listed with Direct of a VP there. I am sending emails to inform them I simply can't see the lettering at all on the tv, so the gui...

#1147133
Reply to reviews
I can't even begin to explain the *** this company puts you through with billing. Read it yourself. This explains just this one instance. Bryan: Yes. The tracking number shows it has been received on the 3rd. We are supposed to get a refund to our credit card when...
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Anonymous
Fred Sharpe

After reading all of these horror stories from DTV and various other rip off cable companies. I decided 6 months ago to ditch all of these blood sucking leeches. I bought an o...

3.2
I didn't like
  • Poor customer service
#1003757
Reply to reviews
Directv's recently introduced new screen format is awful. It is extremely difficult to read and ease of use in the previous navigation (e.g. Manage Recordings to name just one) was traded off for a nonsensical menu. It looks like this was created by someone in front of...
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Anonymous
Dan

I absolutely hate the new Direct TV format. What idiot came up with this mess. I also hate the new remotes. I am continually shuting Danoff my TV.

Anonymous
Anonymous

I completely agree! The new format sucks bad! You have a list of customers, couldn't you at least do a beta test? You could've sent out one of those ridiculous messages to ask...

1.5
I didn't like
  • Changed screen to unreadable
  • Not good service
#1130736
Reply to reviews