filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
Read more
Anonymous
Jj

I absolutely hate this new format! Lost shows! We will be switching to another company.

Anonymous
DirecTV customer 10 years

Absolutely. My recordings seem to disappear constantly. Nothing is where it can be found. Hate it!!!

#1125831
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
Read more
SquareOwl957
SquareOwl957

Been complaining to AT&T and DirectTV for MONTHS about all the problems listed below in other posts. Poor interactive channel guide, recorded shows not showing up in the list,...

Anonymous
Jimmmm G

Soooo horrible>>>> loved directTV for 20 years. Knew when ATT bought them they would ruin... the user interface is horrible. If you change one thing —- Fix the Recorded shows ...

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
Read more
Anonymous
Anonymous

I agree this update sucks. I record almost everything but finding it is very hard it's either in The continue watching or maybe in the history and it has 873 recordings that I...

Anonymous
Anonymous

We have 3 boxes. Our old ones were not updated so they work much better. I don’t know why they can’t fix this problem. Sounds like a dumb person came up with this one and no o...

#1147133
Reply to reviews
There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
Read more
Anonymous
tom y

this is the worst service I have ever had with any company. I cannot wait for my 2 year contract to be over. I called the direct number for tech support, and spent 15 minutes ...

Anonymous
Lynnemarie123

I tried to cancel my DirectTV service because my new roommate has DISH network already (and it's better). They refused to cancel unless I gave them my new phone number, I coul...

#161083
Reply to reviews
Why would you want to promote this type of behavior? Having someone throw another person’s possessions out a window does not promote your product.
Read more
Anonymous
Anonymous

Who is woman voice on the direct tv commercial???

Anonymous
Anon

Seriously? Just a commercial dude

#1213049
Reply to reviews
DIRECTV has updated their software and changed their interface; it is HORRIBLE; I HATE IT!! Why in the world would they change from the old look? The guide and words on info are too small and there is no way to change it!! Since AT&T took over, Directv has gone down...
Read more
Anonymous
Denise H

Agree completely. And we cannot find listings. They disappear, and eventually reappear. We have no idea why.

Anonymous
D Wright

The DVR will also record programs that you request it to, but they will often not appear on the available program menu. You have to do a search for the particular show and the...

1.8
I didn't like
  • New software interface
#1167291
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
Read more
Anonymous
Stephanie

Happened to me so urked how do i get my money back

Anonymous
Gothooked

How do we get our money back?

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
Reply to reviews
The changes that Directv made to their onscreen channel guide and playlist recordings must have been satisfied by the lowest bidder meeting VERY minimum qualifications. I discovered that now when I look at shows I have recorded, the date and time of the show is...
Read more
Anonymous
Anonymous

I completely agree!

Anonymous
Bruce

We have had Directv for 6 years. Not happy at all. We record shows and they do not show up in the list. No reason for this kind of incompetence!

#1221858
Reply to reviews
This has happened repeatedly. I know I have some show recorded. But then when I go to the recordings list its not in the list. To recover it I do the receiver reset. Menu->Settings->Reset Options->Restart this receiver The missing recordings reappear after the box...
Read more
Anonymous
Paul Rightler

This has been going on for months, directv advise thru email to me that the problem would be fixed by Sept 30, not so...the recorded info changes at any time and the only way ...

Anonymous
Mvd056

HAVING THE EXACT SAME ISSUE!!!!!!!

3.0
#1298696
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
Read more
Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews