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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
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Company wrote 0 public responses to the review from Nov 03, 2017.
Anonymous
B. Palmeter

Their customer support is really poor. I have spent 4 to 5 hours with their customer support team. 3 dropped phone calls and 1 disconnected chat support. After all this they a...

Anonymous
Jj

I absolutely hate this new format! Lost shows! We will be switching to another company.

#1125831
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
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Company wrote 0 public responses to the review from Nov 06, 2017.
SquareOwl957
SquareOwl957

Been complaining to AT&T and DirectTV for MONTHS about all the problems listed below in other posts. Poor interactive channel guide, recorded shows not showing up in the list,...

Anonymous
Jimmmm G

Soooo horrible>>>> loved directTV for 20 years. Knew when ATT bought them they would ruin... the user interface is horrible. If you change one thing —- Fix the Recorded shows ...

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
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Company wrote 0 public responses to the review from Dec 12, 2017.
Anonymous
Anonymous

Do you *** enough, best reverse mortgage, prostate problems get relief, thicker hair guaranteed, air fryer, Medicare, cop cam, how to tighten crepy skin, I hate my aching join...

Anonymous
Gloria

I feel the same way. AT&T is working harder not smarter. I have different shows recorded & they keep going onto another place on my TV & they are hard to find again. Please br...

#1147133
Reply to reviews
There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Company wrote 0 private or public responses to the review from Nov 04, 2009.
Anonymous
Carol

Poor customer service. When I call them, they fan’t even speak English. Plan to cancel as soon as my contract is up!!!!

Anonymous
bradley forman

switching to dish, direct tv sucks and I cant understand the people who finally answer after 20 minutes of computer voice prompts. where in the *** do they come up with all th...

#161083
Reply to reviews
This has happened repeatedly. I know I have some show recorded. But then when I go to the recordings list its not in the list. To recover it I do the receiver reset. Menu->Settings->Reset Options->Restart this receiver The missing recordings reappear after the box...
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Company wrote 0 private or public responses to the review from Jul 09.
Anonymous
Rebecca Gertz

Worked for me! Thanks!

Anonymous
Beav72079

Been happening to me for a while now. They sent me a new box signing the Genie might be bad. Hooked up the new one last week and today it happened again. Had to reboot to get ...

3.0
#1298696
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Company wrote 0 private or public responses to the review from Mar 10, 2016.
Anonymous
Connie E

Received scam text message just now from 888-358-5290 saying: "Valued Customer, Last day to get 50% discount on your monthly bill. Use Promo code: EBAY. When you call at 1-888...

Anonymous
Anonymous

Received a text message from 772-92 to call 888-358-5290 (DirectTV) but it is a scam.

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
Reply to reviews
Why would you want to promote this type of behavior? Having someone throw another person’s possessions out a window does not promote your product.
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Company wrote 0 public responses to the review from Mar 17.
Anonymous
Anonymous

Who is woman voice on the direct tv commercial???

Anonymous
Anon

Seriously? Just a commercial dude

#1213049
Reply to reviews
DIRECTV has updated their software and changed their interface; it is HORRIBLE; I HATE IT!! Why in the world would they change from the old look? The guide and words on info are too small and there is no way to change it!! Since AT&T took over, Directv has gone down...
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Company wrote 0 private or public responses to the review from Jan 11.
Anonymous
Alison W123

Its horrible! I cannot find my newest recordings. Not user friendly at all. Awful interface.

Anonymous
Denise H

Agree completely. And we cannot find listings. They disappear, and eventually reappear. We have no idea why.

1.8
I didn't like
  • New software interface
#1167291
Reply to reviews
The changes that Directv made to their onscreen channel guide and playlist recordings must have been satisfied by the lowest bidder meeting VERY minimum qualifications. I discovered that now when I look at shows I have recorded, the date and time of the show is...
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Company wrote 0 public responses to the review from Mar 29.
Anonymous
LG2i

We also will be canceling DirecTV as we watch almost all of our shows as recordings.

Anonymous
Griff

I think ATT wants to move the Directv customer base to ATT Uverse. They bought Directv purely to move the customer base as the satellite business is phased out. The LIST funct...

#1221858
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Company wrote 0 private or public responses to the review from Mar 24, 2008.
Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews