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There is power in numbers. Send your Direct TV complaints directly to: Ms. Ellen Filipiak SR VP, Customer Care 2230 E Imperial Highway El Segundo, CA 90245 Email: Ellen.Filipiak@directv.com Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms....
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Anonymous
Maureen

We recently had the Format changed without any notice of it changing. We have been with Direct TV for several years & have loved it, up until the "Change". The changed format ...

Anonymous
Unhappy 04

I have talked to several people with direct TV. Nobody including my family likes this new update with recorded shows. It's too hard to see and understand. Please put it back t...

#161083
Reply to reviews

I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
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TinyGoldenOriole
TinyGoldenOriole

I just talked with DTV about this format. They assured me that they are going back to the old format, but it will take 3 to 4 weeks. I’ll give them that long to fix it. If the...

TinyGoldenOriole
TinyGoldenOriole

I’ve been a customer for 16 years and I’m very disappointed. I was proud of my Directv and didn’t mind the pricing. Now! Im very pissed off and do not want to pay what I am pa...

#1125831
Reply to reviews
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost impossible to read! If I didn’t know the channel numbers by heart, I certainly wouldn’t know what I wanted because you cannot...
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Anonymous
Ron

The new guide is to small for my wife to read. I personally think it sucks. I have been debating where to leave Direct TV for Comcast who is my internet provider. Direct TV ha...

Anonymous
CJ Noble

What were they thinking? Did they pay folks to do a trial run? Is there a way to enlarge the TV guide????Does the TV play show after show?? Did not ask for that!!

1.4
#1127073
Reply to reviews
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their crap. One more wrong move and I might as well go with the *** local tv spectrum. It’s a lot cheaper and you get the same...
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Anonymous
Anonymous

DirecTv's new guide and menu are so bad I have to sit two feet in front of a 31inch tv to read it. Am stuck in a two year contract AND they raised their rates. January 2019 am...

Anonymous
Anonymous

Wtf? Seriously the old guide wasn’t user friendly and this new one is worse! Put it back like it was!I can’t wait to cancel DirectTV!

#1147133
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous
scott

The deal they offered me was 62.50 for 2 years. pay 250.00 up front with an amazon gift card. this would cover my at&t cell phones and direct tv for 2 years. new # 844-464-075...

Anonymous
Bill

Just got the call... here is their return number 888 248 0718i wish I had an expired gift card

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
Reply to reviews
After my cable service monthly bill went sky high, I decided to switch to Direct TV. I signed up online and got basic package which I was told it was going to be $49.99 plus tax per month. They promised me a free gift as a new customer. I got my first bill and it was...
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Anonymous
fred sharpe

As long as they don't have access to your account, you can tell them go fly a kite. They are all liars and thieves at that company.

Anonymous
Anonymous

I also was duke into signing up for a suppose 50 a month service. My first bull came and it was nearly 70. We don't have tax in oregon so I called them up and they fixed it by...

#116319
Reply to reviews
Why would you want to promote this type of behavior? Having someone throw another person’s possessions out a window does not promote your product.
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Anonymous
Lame

Another angry black woman. Gee I wonder where that stereotype came from.

Anonymous
1Penelope Smith AZ

What does a woman being destructive with another person's property have to do with selling Direct Tv/Xfinity? I am a female that agrees with the comments that if this was a ma...

#1213049
Reply to reviews
We were sent an offer from Direct TV to come back with offer code WBK11. The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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Anonymous
Char roadway

Dropped Directv after 16 years and switched to Dish. Now they are all over us with special offers. If they had treated us like a valued customer we would not have left. You wo...

Anonymous
Jim Reeves

Trying to RETURN to Direct from Spectrum. However Direct has already lied to me on three different occasions regarding me receiving documentation via email. The fourth person ...

Utica, Kentucky
#899476
Reply to reviews
Fox News 360 is being blocked. This needs to stop! 2 days in a row this channel is unavailable starting at 6 am. Is this intentional??? Please fix now! This is Fox and friends morning show! Fix now! Fix...
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Anonymous
Justin

Direct you are about to enter a lose , lose situation. Your shareholders will let you know how bad this decision really is

Anonymous
Anonymous

Everyone needs to cut direct tv out of there life ... it is nothing but a total rip-off..... same channel over and over ..... now u can’t ever watch fix...totally *** off

#948918
Reply to reviews
DIRECTV has updated their software and changed their interface; it is HORRIBLE; I HATE IT!! Why in the world would they change from the old look? The guide and words on info are too small and there is no way to change it!! Since AT&T took over, Directv has gone down...
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Anonymous
James

DirecTV new interface...why did you change something that worked perfectly into a confusing mess? What did you gain from this? How about an option to return to the old interfa...

Anonymous
Melinda

I hate DirectTV, I hate all the paid programs, I hate the new tv guide format.

1.8
I didn't like
  • New software interface
#1167291
Reply to reviews