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DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
I have had nothing but one problem after another since ATT bought them. Their bills are unpredictable. Need to leave auto-pay to get a hold of what they are doing to my services and billing which is now up to a whopping $150 per month. Then, there's the lack of proper...
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96 comments
PowerfulTropicbird732
#1770075

Had to disconnect my Dad's Direct TV service and changed to Dish network. Tried for a week to get direct to repair the service and no luck.

Saved $100 a month changing to Dish.

I have been with Dish for years and also changed from Direct TV due to better rates and service. Saved money and get service if your system is down go to Dish !

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Review
#885593 Review #885593 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality
1.0
Details
Directv - Obstructing Private Property
Directv - Obstructing Private Property
Directv - Obstructing Private Property
Directv - Obstructing Private Property
March 27, 2019 RE: Formal Complaint (Technical Contractor) DirecTV Corporate Office 2230 E. Imperial Highway El Segunda, CA 90245 To Whom It May Concern: Yesterday afternoon Tuesday March 26, 2019, a DirecTV technician parked his truck, which obstructed my vehicle from...
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1 comment
Anonymous
#1689164

Is a contractor good luck getting any answers from att

Review
#1501303 Review #1501303 is a subjective opinion of poster.
Service
Directv Vehicle Driver
Cons
  • Difficulty contacting by phone
  • Sorry customer service
Reason of review
Obstructing Private Property
Preferred solution
Let the company propose a solution

Directv - Billing

5.0
Details
Directv - Billing
Directv - Billing
Im trying to dispute I don't owe money to Direct Tv
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Review
#1671730 Review #1671730 is a subjective opinion of poster.
Pros
  • Crap
Cons
  • No customer support
Reason of review
Poor customer service
Featured
2.5
Details
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv - Bill kept increasing while on a 2 year guaranteed Contract!
My deal was for $110.00 per month + tax - TV, Internet & phone. Within two months of bundling the 3, ($10 savings?), the bill was $175.02. Two months later it was $233.63! No one could ever give me a straight answer. I was told I would incur severe penalties if I...
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13 comments
Anonymous
#1689166

1st mistake was you place the order through an authorized retailer. The price is not guaranteed for 2 yrs but one.

Also did you keep the free premiums channels after the 3month promo? Also what you email or letter order confirmation shows because that’s how the order was submitted

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Review
#1012408 Review #1012408 is a subjective opinion of poster.
Service
Directv Bundle
Cons
  • Breaking our agreement
Reason of review
Pricing issue
Loss
$500
Preferred solution
Full refund
Tags
  • Billing Problem
1.0
Details
Directv - Unacceptable tactic
I've had direct tv service since 2012, my contract ended 2014. So, a year later one of the remotes went out for one box and a box went out in the greatroom 2015. I made a call to get it replaced. Tech comes out signed this little phone pad, by which I was told to...
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Review
#1633932 Review #1633932 is a subjective opinion of poster.
Service
Directv Cable Tv Service
Pros
  • It was good until you got shady
Cons
  • Quality of offered service and the awful customer service
  • No call back to resolve issue
Reason of review
Poor customer service
Loss
$1232
Preferred solution
Let the company propose a solution
Tags
  • Direct TV rip off
  • Harassment And Bullying
Featured

Directv - Thief's

1.0
Details
Services were stopped 09/03/2016 equipment turned in same day Directv was not authorized to continue services after date and did which is fraud. Tried to resolve the issue they refused now there are credit damages. I am seeking remedy for overpayment to directv and correction to credit report. They are thief's and will never get my business again. I tell their door to door reps to please go away and dont come back.
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Review
#1532600 Review #1532600 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Fraud stealing or false credit reporting
Reason of review
Fraud and Unauthorized account
Preferred solution
Services were stopped 09/03/2016 equipment turned in same day Directv was not authorized to continue services after date and did which is fraud. Tried to resolve the issue they refused now there are credit damages. I am seeking remedy for overpayment to
1.0
Details
Directv - Complaint for worst Installer & Customer Service
We have been a customer of DirecTv for 24 yrs.Yesterday was the last straw. We waited 2 weeks and 12 hours for an installer to do a simple task, move our dish. First of all he shows up. My husband tells him what we need. We had a clear signal since day one but now...
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Review
#1612198 Review #1612198 is a subjective opinion of poster.
Service
Directv Installation
Cons
  • Liars and scammers
Reason of review
Poor customer service
Loss
$135
Preferred solution
Full refund
Tags
  • Company Complaint
1.8
Details
Directv - Liars and cheats
I had DirecTV at my last home. Aside from the ridiculous cost and the expected weather outages I was OK with the product. HOWEVER, these unscrupulous bastards called ME right before the end of my 2 year contract and offered me a "free" upgrade. I SPECIFICALLY asked if...
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Review
#1551364 Review #1551364 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
Reason of review
Not as described/ advertised
2.4
Details
Directv - Despicable Customer Service
Directv - Despicable Customer Service
My 7 year old son ordered the "Ready Player One" movie 8 times on the same day without his parents knowing. Then did it again 6 times with the Lego Movie. I didn't realize it until my bill came due and was so expensive. I've made 4 calls to customer services..in the...
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6 comments
Anonymous
#1712312

It actually looks like he rented the movies on one day then purchased them the next couple of days. That shouldn’t be their responsibility.

It’s your kid.

Pay attention and set parental controls. Direct tv is not responsible for your absent parenting.

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Review
#1453382 Review #1453382 is a subjective opinion of poster.
Service
Directv Customer Care
Cons
  • Worst customer service in the world
Reason of review
Poor customer service
Loss
$66
Preferred solution
Price reduction
Tags
  • Billing Issues
  • Att and DirecTv
  • Billing Problems

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Details
Directv - Cannot watch womens world cup 2019
I am a fan of womens soccer. US A womens team is the best in the world. Its advertised on my direct tv but when i click on it i get alternate programming. I called Direct TV and they told me they had contract negotiations going on in my area so....they will compensate...
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1 comment
Anonymous
#1704674

Sorry to hear about that, Yeah a lot of people have been unhappy with the negotiations because AT&T spent a good chunk of money on TimeWarner instead. Give me a call when you have a chance to see what I can do 480-819-9991

Review
#1559763 Review #1559763 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service