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I had all channels and movie and I needed to lower my bill so I switched to the entertainment package with all movie channels for 98.00 for 12 months but I get this months bill and it 133.97 and I called today and they don’t see that anywhere in my notes And this is...
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1.9
#1326492
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Well I have now been lied to for the Last Time by DirecTV. I have joined the lawsuit that the government is bringing against you. I've also contacted and made a complaint to the BBB and the federal consumer affairs and Fair Trade Commission. I'm not done with you guys...
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1.2
#1279194
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I had a two year contract with ATT, Direct TV bundle, paid my bills on time every month. The landlord sold the house so I had to move just 4 months shy of two years. I moved to a 2 bedrooms apartment with a friend of mine who was already living there for about 2 years....
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1.0
#1277645
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Direct TV changes my bill ALL THE TIME!They raise it over and over! Then I call and they usually finally help after a looong call. 3 months ago I was assured my bill would finally stay the same by a nice lady who apologized that it had changed so much. She swore it...
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Anonymous
Chonk

Now you know. Make that change before you repeat the errors/frustrations of the past.

#1240509
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Me and My husband have been loyal Directv customers well over 5 years.. not to mention getting them around 7 new customers in our neighborhood and from our Families. Well after paying in a total of around $9000 in that time we were simply just told we did not matter to...
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Anonymous
cheryl

I've been a customer since 2000 when you actually bought the system at radio shack - the old direct tv they had Xm radio, each year they gave you something ie HBO ect for bein...

1.0
#1185933
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I lost my DirectTV after Hurricane Irma and I totally get that they are busy. I lost service on 9/10/17 and scheduled a service call for the soonest date I could get which was 9/27. At that time I was told to go online because there may be cancellations earlier. I went...
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3.1
I liked
  • All of it when it works
I didn't like
  • Long wait time for service call and being lied to
#1104465
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We were talked into changing from Dish to Direct TV with a locked in price for two years. The first statement we get with our service says the price guarantee is for one year. When I call them I was first told that it's no problem getting it fixed to two years but I...
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1.8
I liked
  • I did like directv at one time when it was affordable
#1066532
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I am sitting on hold right now with the seventh person in a week with Directv. My total time is invested is greater than three hours. Without exception the "specialists" i have talked to are ignorant when it comes to the technology and clueless when it comes to taking...
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1.9
I didn't like
  • Not receiving price initially quoted
  • Atrocious customer service
  • Adding services i did no order
#1065187
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I have been with directv for almost 2 decades, Started out paying $39.99, Now after being a Great PAYING Customer for almost 20 years, My bill has become almost unaffordable at wait for it, $150.00 a month, I have changed nothing same package I have had since 01. Now...
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2.2
Red Creek, New York
#1042981
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My account was charged for a receiver we mailed back, but directv did not receive. We have tracked the package and it has legitimately been lost in transit, in Memphis to be exact. After an online chat with at&t on 2/9/17 around 4:30pm I was told the charge would be...
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Anonymous
Anonymous

This is exactly what happened to me!! The technician came and installed a new receiver and took the defective receiver with him but now Direct Tv is saying he didn't take a ...

#1021547
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