Rating: 1 Star Clear all filters (2554 of 12949 reviews match)
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1.0
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I called to cancel my my whole DirecTv service on Aug 14, including my NFL Sunday Ticket. I got another bill so I called again on Aug 23rd and was told it would be removed. Now they are telling me that I owe for the first payment for the NFL Sunday Ticket plus late...
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Review
#1707854 Review #1707854 is a subjective opinion of poster.
Pros
  • Watch any game
Cons
  • Unable and unresponsive cancellation
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund

Directv - Do not use DIRECT TV SERVICES. They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off on No

1.0
Details
They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off in November. NOW they are trying to charge me for " November PAST DUE bill". They are going to kess with my credit. I refuse to pay them another dime.
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Review
#1706106 Review #1706106 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Constantly losing satellite due to weather
Cons
  • Outage when it rains
  • Getting disconnected by customer support
  • How i was treated
Reason of review
Problems with payment
Loss
$171
Preferred solution
Agree that my payment is not late. It should be turned off. DONT MESS WITH MY CREDIT!!
Tags
  • Pirates
1.0
Details
If I could choose NO stars I would! This is the WORST company I have ever done business with. They are LIARS, CHEATS, SCAMMERS, AND NOT WORTH A SINGLE BREATH!!!! They will nickel and dime you with their hidden fees that they will NOT tell you about over the phone and...
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1 comment
Anonymous
#1777376

On National television today. the Judge on "The Peoples Court " said that she spent 4 hours on the phone with Directtv . She expounded how customer service has reached a new liw.

Review
#1706099 Review #1706099 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Scam
  • Awful people
  • Theifs
Reason of review
Pricing issue
Loss
$250
Preferred solution
Full refund

Directv in Poca, West Virginia - Set up late payment

1.0
Details
They suck amd charge too much for tv service
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Review
#1705987 Review #1705987 is a subjective opinion of poster.

Stay away from Directv

1.0
Details
We have had the same problem. Packed up the equipment in the box provided. Did not hear anything from them about the equipment until 4 months later. We cannot find our receipt. This is a scam for many people. Many forums on Directv and this. Stay away from this company.
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Review
#1704895 Review #1704895 is a subjective opinion of poster.
Service
Directv Satellite Tv Service
1.0
Details

Update by user Nov 11

Oh by the way I’m not paying for services rendered do two channels I received before I don’t received any more. Your high DEF box which is made in China is absolutely terrible it messes up all the time when I used it.

Update by user Nov 11

cc4324@att.com It is to the corporate office off of...

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Review
#1704280 Review #1704280 is a subjective opinion of poster.
Pros
  • Reliable satilite signal
Cons
  • Initial customer service
Reason of review
Services were not rendered from what I had
Loss
$189
Preferred solution
Full refund

Directv in Asheville, North Carolina - Try Dish

1.0
Details
We travel a lot in an RV. We also purchased a small mobile home on a golf course for winter. DirecTV customer over 10 years. Have the receiver which we also use in RV and just want to have service in mobile as well. We pay every month right? DirecTV wants you to open a completely new account. Forget that! We are already paying regardless of where we are. We already have a Directv dish on the roof too. For some reason it won't communicate with receiver. DirecTV won't service and said Wineguard will service. That is a lie. CSR even gave me their number! Wineguard tech said he gets this all the time. Worst customer service ever! Used to be good before ATT took over.
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Review
#1703904 Review #1703904 is a subjective opinion of poster.
Service
Directv Satellite Tv Service

Directv in Rockford, Illinois - Dont get direct tv

1.0
Details
direct tv owes us $95.00 and they will not pay us they stole are money
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Review
#1703532 Review #1703532 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Problems with payment
1.3
Details

Update by user Nov 08

Cut the Cord! Or at least boycott any product DirecTV advertises on the shows you record.We pay (ALOT!) for Cable TV, so why are we forced to watch advertisements on shows we choose to record?DirecTV not only blocks fast forward on recorded shows, they insert the same...

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1 comment
NewCanaanDog492
#1774622

Boycott all products advertised on DirecTV shows you record, that do not allow you to fast forward through them

Review
#1703455 Review #1703455 is a subjective opinion of poster.
Pros
  • Were very quick to install
  • Cant think of any pros for directv services
  • But now i know why nobody can stand the adds
Cons
  • Cant fast forward
  • Public service adds breast cancer 2x in 10min
  • Same adds repeated multiple times every 10 min
Reason of review
Problem with delivery
Loss
$100000
Preferred solution
Let the company propose a solution
Tags
  • Forced Advertisements
  • Fast Forward Blocked
  • Repeat Adds On Recorded Content
  • Noom Add Repeats Over And Over
  • Public Service Adds
  • Recorde Content Adds
  • Can t Avoid Adds
  • Obnoxious Repeating Adds

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv - Dont get direct tv

1.0
Details

Update by user Nov 08

it wasnt

Original review posted by user Nov 08

cancelled our service with them mail all their stuff back then was billed another 95.00 dollars which they had no right doing they pretty much stole our money called customer service many times each time they told us something different does not sound like will ever see our money they stole from us their customer service is just horrible they just don't care about us getting our money back. really rotten of them should sue them
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Review
#1703369 Review #1703369 is a subjective opinion of poster.
Cons
  • Dont like to refund your money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$95
Preferred solution
Full refund