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Directv - Great experience

5.0
Details
Great service and customer care
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Review
#1672233 Review #1672233 is a subjective opinion of poster.
Pros
  • I like your service and how clear the screen always is

Worst service ever also there thieves after canceling our cable they hit our cars for another months service AT&T and dIRECTV are thieves !!!!

1.0
Details
Was charged for service after we cancelled this is Straight out theft don’t trust AT&T or DIRECTV they are thieves
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Review
#1672018 Review #1672018 is a subjective opinion of poster.
Cons
  • I will never do business with at&t or directv ever again
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund

Directv in Atwater, Ohio - No Americans

1.0
Details
I have tried to get help four times. No one understands what I am saying. I was assured a problem was taken care to find out it wasn’t. Called they said they can’t help me. Waited 45 minutes for a supervisor. No one ever got on. Called back they didn’t understand so they gave me a number to call to talk to an American. They spoke worse English and didn’t understand at all so they gave me another phone number which was a different company. I repeated the number three times. I am on call four and he doesn’t have a clue what I’m saying. No supervisor s will get on the phone they will not get me an American
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Review
#1671970 Review #1671970 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction

Directv - Erroneous charges

1.0
Details
I am being billed $581.88 for unreturned equipment that I was never sent and never received.
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Review
#1671940 Review #1671940 is a subjective opinion of poster.
Pros
  • Nnnooonnneee
Cons
  • Poor customer service and response
Reason of review
Poor customer service
Loss
$582
Preferred solution
Remove the erroneous charges
Tags
  • Buffoons

Directv - Billing

5.0
Details
Directv - Billing
Directv - Billing
Im trying to dispute I don't owe money to Direct Tv
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Review
#1671730 Review #1671730 is a subjective opinion of poster.
Pros
  • Crap
Cons
  • No customer support
Reason of review
Poor customer service
1.0
Details
Direct TV's Horrible Customer Service Why should a customer, who has paid for services for who knows how many years, be responsible for taking valuable time out of their day, drive who knows how far in order to return equipment that was Delivered to their house by...
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Review
#1671651 Review #1671651 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund

Directv Ripoff - Local Channels Removed Since February 22

2.0
Details
Directv removed my two local stations broadcast of NBC and CBS. They have been off air locally since February 22. When you call CS you get a bunch of blame game and finger pointing and offering nothing to me as a consumer. They have not given any type of credit and it has been over 7 months. If I add channels they want to charge me but when their greed and lack of good service take over they do nothing. They are holding their customers hostage and it needs to stop.
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Review
#1671330 Review #1671330 is a subjective opinion of poster.
Pros
  • Sports coverage
Cons
  • Terrible customer service
  • Pricing
  • Bad customer service
Reason of review
Pricing issue
Preferred solution
Price reduction

Directv - They lie

1.4
Details
I have been from sept. 14 I have been trying to get directv back got it on 9/25/2019 om the 25th it got shut off. there price change I was told it was going to be 63.dollars pre month with combine bill with att. not true.they wanted to charge 124.00 pre month, for tv only. there win back deal, all they do is lie the only ones that you can talk with are the idiots over seas.
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Review
#1671323 Review #1671323 is a subjective opinion of poster.
Pros
  • Programming choices
Cons
  • Lies
Reason of review
Pricing issue
Loss
$909
Preferred solution
Let the company propose a solution
Tags
  • Mathematics

Directv in Salt Lake City, Utah - Sick of the bs

2.6
Details
We have lost one of our two local news providers are we gonna get it back and if no is there gonna be a reduced price on what's left
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1 comment
Anonymous
#1756980

Possibly on them coming back. However, per their contract they can remove and add channels as they see fit.

You agreed to the contract even if you didn’t read it. It is common language with all providers.

If you are outside your 24 month contract you can move to another provider. Be warned if you purchased any new hardware it probably extended or renewed your contract under new terms.

Review
#1671157 Review #1671157 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Price reduction

Directv in Pittsburgh, Pennsylvania - Over charged

1.0
Details
I called direct tv to cancel my service today. We are moving where it is it not an option. We had direct tv since 2008. I need it turned off in 4 days. They told me I will be be charged to the end of my billing cycle which is 15 days after I move. They told me they don’t prorate bills any more. They only terminate at the end of a billing cycle. There will be no electric and the boxes will be on the way back to the company. How can they do this?
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Review
#1671149 Review #1671149 is a subjective opinion of poster.
Cons
  • Cancelation process
Reason of review
Return, Exchange or Cancellation Policy
Loss
$110
Preferred solution
Price reduction
Tags
  • Fraudulent Billing