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Pissed Consumer Interviews ?

We got a dish installed on our brand new mobile tech. Argue with me on where I wantedbit to the point it was useless. The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was $2,400 this is two and a half months ago then furthermore to technician goes into my son's bedroom laser across his bed smashing his wooden frame where it was into splinters walks out last in my face saying that he broke my son's bed I called DirecTV two and a half months ago reported all this that the technician was rude obnoxious argumentative and would not listen to anything I said came back to where it was not going to be fixed two and a half months later still fighting to get it fixed something that cost $2,400 they're offering me $350 this is still not settled unbelievable that DirecTV and AT&T would treat their customers of 14 years like this a billion dollar company not helping the consumers that makes the money unbelievable I have fought with DirecTV and AT&T up into the corporate offices to the point to where it has thrown me into anxiety attacks and push me into the ER. Is pretty severe and they still are argumentative and refuse to pay for my mobile to the 6th winners going to be coming and it's a possibility that mold can be setting into my new mobile and they still won't fix it I would not recommend DirecTV or AT&T to anybody at this point this is not how you treat customers are 14 years or even if I was a customer of one year every time I do talk to anybody from AT&T or DirecTV they're very apologetic but that's still not getting my mobile or my son off the floor
Had AT&T wireless phone, signed up for Direct TV. Tech installs AT&T -Direct TV-Jun 2018. (perfect all 3 TVS great picture) ISSUES: 1) Cannot get any channels to download demand content HBO, HIST etc. Tech and support tell me it takes about 24 hrs to kick in . 2) June...
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Company wrote 0 private or public responses to the review from Dec 09.
1.6
#1419165
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Directv - SundayTicket rip off

The local station Fox 16 in Little Rock is off the air, SundayTicket is blacked out for local broadcast. What the *** am I paying for??? This sucks. I want a refund.
Company wrote 0 private or public responses to the review from Dec 09.
1.8
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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#1419152
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Directv - MeTV channel is out

I am no longer able to view the MeTV channel for a while now...what's up with this....bring it back....
Company wrote 0 private or public responses to the review from Dec 09.
2.0
Details
Billing Practices
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Reliability
Website
I didn't like
  • No tv when raining
  • Contstant - not intermittent - service outage
  • That metv channel is no longer available
#1418882
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I only had it hooked up a month ago...crap! I called 6 times to arrange a tech to come out and fix the pos...no call. No show. I decided to cancel the service. Id rather pay the fee than deal with their incompetent *** they call customer service! I stayed on the phone...
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Company wrote 0 private or public responses to the review from Dec 08.
1.0
#1418727
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15 year customer, when they turned off my service they added $280.00 to my bill I made a commitment when I opened up 15 years ago on the phone recorded. Now they say they re commit you when you move or get discount. Never told never agreed to. They say agent supposed...
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Company wrote 0 private or public responses to the review from Dec 08.
1.2
#1418436
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I was a direct TV customer for 14 years, and during the first 13 years, the customer service was tolerable. Earlier this year, things took a turn for the worse. Direct TV lured me into a two year contract by promising a price that was supposed to last for one year and...
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Company wrote 0 private or public responses to the review from Dec 07.
#1417811
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Direct TV wanted me to upgrade some of my older equipment. I have been a customer for 13 years. I agreed. They showed up to change the receivers the first time and put up a new HD Dish, and only brought 6 of the 9 required receivers. Took all 9 of my old ones but only...
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Company wrote 0 public responses to the review from Dec 05.
Anonymous
Representative

Give me a call. I can discuss some of your options 480-819-9991

#1415848
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In early November 2018 I bought a new 4K tv . I called direct tv (took about 40 minutes to get to talk to somebody. Ordered their 4K programming. They set up a time for tech to come to my home. Took morning off work to be there. Never showed. Called and rescheduled ,...
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Company wrote 0 private or public responses to the review from Dec 05.
Anonymous
Representative

The 4K programming with DirecTV doesn’t have much to offer. Most have the HR44 box or older which doesn’t even support 4K. The Genie 2 does but there’s LOADS of bugs and error...

#1415710
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Worst cable company ever! Horrible customer service, don’t honor appointments, quoted pricing and then when you call to complain they give you an address that you can write a letter to file a grievance! Save your money and avoid the headache... use another cable...
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Company wrote 0 public responses to the review from Dec 04.
Anonymous
Representative

Unfortunately if you’re not an AT&T customer DirecTV doesn’t have much motivation to give you good deals. Ever since the buyout happened it’s been this way. Depending on your ...

#1415427
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Directv - Sick and tired of resetting DVR to find the shows I've taped, they disappear and maybe in a day or 2 they show up. There's enough people out there with the same problem SO FIX it.

yes was on with Direct TV and told me to reset DVR which I've done. Been going on for months. Why can't this be resolved?
Company wrote 0 public responses to the review from Dec 04.
#1415359
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