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Update by user Mar 30, 2016

Update, another number they gave and promo code when they actually call me back today to see if I was interested in the deal.

888-406-3801 promo code cxdtv87435

I had a specialist from Direct TV three-way call with me in to this number pressing option 2.

The audio has a DirecTV announcement however it's not the same as the main DirecTV's audio that place when you call them. The specialist acted like she was calling in for her mother, that she was offered a promotion and wanted to find out more information about it. The guy gave out all my information on my account including the equipment that I have in the packages I have. Now they're expecting people to get a prepaid Amazon card to pay off five months which comes to just under $300.

Actual total is 299. 95.

The specialist from DirecTV meet sure if this was reported to management. Mind you prior to talking with the specialist the agent from customer service had actually told me that the number I gave she spoke with her manager who had confirmed this is a third-party to DirecTV.

THIS IS NOT!!!! Had I believe this dumb agent who lied… I would've been out $300.

Thankfully I didn't trust this girl and was transferred to a specialist even though I profusely kept requesting to speak to her manager.She too has been reported and I'm sure she's going to be jobhunting !!!

And by the way I'm still waiting for my $150 gift card!

Original review posted by user Mar 10, 2016

Received a call with the Direct TV/Directv phone number on my caller ID.This is a SCAM.

They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package with the sports package, all HD channels for 2 years at $59.99 a month, no contract, can cancel anytime, and you get a $100 Amazon Gift Card. You are told you have to pay 6 mo in advance now for this offer. I put the agent on hold, called Direct TV, Spoke with a Supervisor who guaranteed Direct TV will NEVER ask you to pay money in advance for any promotions.

They verified that this is a Scam.

The scam agent was foolish enough to give me a call back number in case we got disconnected - 888-488-7706 x1029 gave the name Daniel (He is from the Philippians), This is not Direct TV.This same number has been looped in with many other scams.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Directv. The most disappointing about directv tv package from Directv was bad reception in bad weather , but reviewer liked pricing. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Directv.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Directv to other companies on our site.

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Anonymous
#1375822

Just got a call from these scammers 8005318000..I got 10 calls from them yesterday....Asked me if I could tell him much I was paying for my directv package offering me discounts..I said nope. Told him he was a scammer and all he could say was mam how could you say that :( ???? Well buddy I googled your number yesterday and he hung up rather quickly.

Anonymous
#1363540

I was called today.Caller ID was DirecTV's 800-531-5000.

The real Directv said some how the Scammers have found a way to mark their Caller ID number with the real Directv 800#. I saved the 800# as SCAMDtv. Same story, had me go to Walgreens and purchase a $300 Amazon Gift card and call the 888-406-9849 ext 1 apply it to my Directv bill.

I decided to call the regular Directv number and found out this is a scam.

Still have my $300 Amazon Card. Will use it on Amazon. But, this is awful! The Directv rep was great.

She gave me discounts that brought my bill down 59.00 for 6 mos.

30 of that is for 12 mos.So, it wasn't a complete waste.

Anonymous
to SRams #1367481

Could be real Directtv employees trying to scam. They have all your account info and when you call back to the number they leased out no one at Directtv can know. Yes might very well be dishonest employees.

Anonymous
Fort Worth, Texas, United States #1347701

FYI, they are getting tricky.I just got the same call, exactly as stated.

Only now they explain that the reason they have you pre-pay with an Amazon Giftcard is because they have partnered with Amazon to "spread the word" about the Amazon gif card. HANG UP! I actually ordered the Amazon Giftcard and called Direct TV with the number I pulled from my bill, not the number they gave me on the phone.

Sure enough, a scam.Now, what to do with this *** giftcard...

Anonymous
Aubrey, Texas, United States #1347371

Just received a call from "Direct TV" for same offer.Phone number is from DIRECTV but they gave a different number to call back to "billing and promotions" department.

Similar deal, $240 on Amazon gift card for first four months then only 59.99 per month after that and I get a $100 Amazon gift card. Gave me promotion number DTV8457 and photo me number 888-282-0986 to call back. What a scam!! They clearly have access to DIRECTV account info which is VERY alarming that DIRECTV isn't in front of this.

Feel free to email me for more info DIRECTV!!qualcont2@gmail.com

Anonymous
Lewisville, Texas, United States #1342322

I just about lost $240 because of this.Thank god my husband was adamant that I researched more.

I had even already bought the amazon gift card. Called Amazon to cancel it.

They are awesome and will be calling the REAL DirecTV in the morning.My first time at being possibly scammed...never again.

Anonymous

Well, I got nailed.Had the guy verify my info, sounded legit.

He had my account number and detailed of my package.

Just so you know, I am very skeptical.I guess I'm out $240.

Anonymous
to Mike #1351151

I got nailed too! I tried getting my money back through DirecTV or Amazon and my bank but I lost the money and it was $300

Anonymous
Omaha, Nebraska, United States #1340095

If you have caller ID on your phone, the call comes up as DirecTV.The agent lets you know that you have been selected for a promotional.

Somehow, they have your account information available In the "promotional" offer I received, if I pre-paid for two months, 59.99 + 59.99, (which is less than what I am paying for monthly services) I would receive extra premium channels & the NFL Sunday ticket for free. I was informed not to pay over the phone, but given a "promotional" code number & a different phone number to call back & submit my payment information. I became suspicious as to why DirecTV would be asking for "pre-payments". I called DirecTV's main phone number twice (unfortunately, not many speak clear English) & inquired about the "promotion" & I was told both times that the "promotion" was not offered my DirecTV.

I called the phone number that I was given (888-201-8989); the voice over recording sounds just like the actual DirecTV, but with less selection options. I did catch a few distinct differences though. I spoke to a different "agent" about the offer & was given two different offers. One offer was prepaying for 4 months for $240.00 & the other was prepaying for two months for $120.00.

The "promotion" now offered all the premium movie channels for two years & the NFL Season Pass. I told the "agent" that I inquired from DirecTV about the "promotion" and was told the offer was not valid. The "agent" told me DirecTV has over 50...

However, when I asked again about the email confirmation, "he" could not offer the confirmation until payment. I inquired about paying the two month "prepayment" & was then informed that I had to purchase a $120 Amazon gift card (he told me to go to CVS or Walgreens to purchase) & use the gift card as the payment method. I pressed the "agent" for more information as to why I had to use an Amazon gift card & "he" informed me Amazon was sponsoring the "promotion" & the offer was only available with the Amazon gift card.

The "agent" can access all your information via telephone number, which is very alarming.I just filed this report to the Nebraska Attorney Generals 'Report a Scam" website.

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Anonymous
to Troy Cumming, Georgia, United States #1351960

I had the same exact call. They are really convincing. Luckily I had to work late and didn't get the amazon gift card......

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