Update by user Mar 30, 2016
Update, another number they gave and promo code when they actually call me back today to see if I was interested in the deal.
888-406-3801 promo code cxdtv87435
I had a specialist from Direct TV three-way call with me in to this number pressing option 2.
The audio has a DirecTV announcement however it's not the same as the main DirecTV's audio that place when you call them. The specialist acted like she was calling in for her mother, that she was offered a promotion and wanted to find out more information about it. The guy gave out all my information on my account including the equipment that I have in the packages I have. Now they're expecting people to get a prepaid Amazon card to pay off five months which comes to just under $300.
Actual total is 299. 95.
The specialist from DirecTV meet sure if this was reported to management. Mind you prior to talking with the specialist the agent from customer service had actually told me that the number I gave she spoke with her manager who had confirmed this is a third-party to DirecTV.
THIS IS NOT!!!! Had I believe this dumb agent who lied… I would've been out $300.
Thankfully I didn't trust this girl and was transferred to a specialist even though I profusely kept requesting to speak to her manager.She too has been reported and I'm sure she's going to be jobhunting !!!
And by the way I'm still waiting for my $150 gift card!
Original review posted by user Mar 10, 2016
Received a call with the Direct TV/Directv phone number on my caller ID.This is a SCAM.
They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package with the sports package, all HD channels for 2 years at $59.99 a month, no contract, can cancel anytime, and you get a $100 Amazon Gift Card. You are told you have to pay 6 mo in advance now for this offer. I put the agent on hold, called Direct TV, Spoke with a Supervisor who guaranteed Direct TV will NEVER ask you to pay money in advance for any promotions.
They verified that this is a Scam.
The scam agent was foolish enough to give me a call back number in case we got disconnected - 888-488-7706 x1029 gave the name Daniel (He is from the Philippians), This is not Direct TV.This same number has been looped in with many other scams.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Directv. The most disappointing about directv tv package from Directv was bad reception in bad weather , but reviewer liked pricing. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Directv.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Directv to other companies on our site.