There is power in numbers. Send your Direct TV complaints directly to:
Ms. Ellen Filipiak
SR VP, Customer Care
2230 E Imperial Highway
El Segundo, CA 90245
Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms. Filipiak's office with your concerns and complaints. If there are as many as I believe there are, they will not be able to ignore them.
Additionally, I urge you to contact your Better Business Bureau (again, if they get enough complaints, they CAN do something about it) and contact your County Consumer Affairs office (contact name and address can be found on your local County website).
Stop these people from stealing our money and providing abominable service.
Product or Service Mentioned: Directv Website.