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There is power in numbers. Send your Direct TV complaints directly to:

Ms. Ellen Filipiak

SR VP, Customer Care

2230 E Imperial Highway

El Segundo, CA 90245

Email: Ellen.Filipiak@***.com

Consumers, UNITE! There IS power in numbers. Bombard, innundate Ms. Filipiak's office with your concerns and complaints. If there are as many as I believe there are, they will not be able to ignore them.

Additionally, I urge you to contact your Better Business Bureau (again, if they get enough complaints, they CAN do something about it) and contact your County Consumer Affairs office (contact name and address can be found on your local County website).

Stop these people from stealing our money and providing abominable service.

Location: Reston, Virginia

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Presten Tvb

I have been a customer for over 15 years and can never get good customer help I have called three times today to try to get a technician at my location one person hang up on me customer service was supposed to call me back a supervisor representatives donโ€™t document the account of the complaints and the rudeness from the represent her

Liam Rex

Very disappointed that you are dropping OAN!!!!

Robie Unh

This is the worst service I have ever seen. 5 service cancellations from direct tv by them.

The last one we were assured was scheduled. It was not.

Their service is a health issue because they really donโ€™t care or their automated service stinks. I am paying the $110 to stop the contract and going with the dish network.

Guest

I would like to know what has happened to living faith network we were watching the promise land even though it is advertising that it comes on at a certain time it does not can you give me an explanation why itโ€™s not on the time it says on the schedule.

Guest

I wish to tell you that I feel you are not providing the service that I'm being billed for. I know you rebroadcast the programming--but tonight I tried to watch a movie--the programming volume required the sound level of about 70% to hear the audio.

When commercial came on it was deafening, about 20% for the same volume of audio as the programming. I know this is correctable as I was a tech with the real AT&T and dealt with volume issues with toll calls as part of my job.

Please spend the money to save customers this type of aggravation or you may not have enough customers to pay your salary. Have the type of day you cause your customers to have.

Palestine Ozo

I am sick of paying for channels I can not watch and the price for direct TV gets higher. I pay for 54 Spanish channels I do not want or understand.

I hate I going to miss my programs with NBC over their problem not mine. Get it fixed

Guest

I am assuming that we will all be getting a discount for the time that we lost with the CBS channel. This is my favorite go-to channel and Iโ€™m frustrated every day that itโ€™s not there.

Please come to terms and restore a channel that Iโ€™m paying you for.

After all there are other cable companies that are not having a dispute with CBS and Iโ€™ll be looking into them. Carolyn

Guest

I am very unhappy that we lost channel 5 KSDK. Iโ€™ve had direct tv for a long time.

But this is it, if we do not get it back real soon. I will get rid of direct tv for good.

Guest

I have been paying for NBC channel for years this a local channel in my area and now I donโ€™t have it. This is where I can get my local weather and news.

You have already taken away the DYI channel that I have also been paying for.

I would like to know when my channel NBC will be back in. If it is not on with in the next few days I will cancel with direct tv and go to another provider that will give me the channels that I want!!!!!!

Guest

In the past I have paid for the NFL package and was a super fan of the NFL but now their disrespect and hate for this nation us unacceptable. I WILL NEVER WATCH THE NFL AGAIN!!!!!!!

Guest

Thanks for offering NFL free. I'm not watching any sport that disrespects our country.

Your promotion and acceptance of evil organizations opposing our great country is unacceptable. Let's see you make money with the mere handful of rioters and murderers that you support.

Suggestion for a new slogan for you. All money matters!

Fatina Jfj

Ever since I have sign up with Directv there have been problems after problems. From poor TV service to billing problems each month .

Now the channels I sign up with I no longer can get due to they are no longer in the package I sign up with. Not because my contract is up with this package. They just choose not to offer them to me anymore.

But I thank you for your poor service. I will be looking to spending my money some where else.

Adonis Yrs

Directv needs to have people that can speak English that we can understand! Iโ€™m quite sure Iโ€™m not the only one that feels that way!

Itโ€™s very hard when you canโ€™t understand what they are saying ! My chest hurts by the time I get off the phone and have to take a pill to calm down Ray & Linda Simmons

Guest
reply icon Replying to comment of Adonis Yrs

Amen brother and sister. This is NOT the Direct TV that we signed to 20+ years ago. This one sucks.

Adonis Yrs

We are very upset with Directv ! We have been customers for years!

We have called 2 times to have our service changed to wireless! They gave me a confirmation # and never called to set up for a service person to make an appt! When we didnโ€™t hear from them we called back the 2nd time! They had not finished setting an appt up and didnโ€™t know anything!

They gave me a 2nd confirmation # and now said it could be June before they could get to us!

We are seriously thinking of changing and going with someone else! Ray & Linda Simmons

Guest

We are paying full price (which is too high) and now because of the virus we are getting less then half of the services. Tuned into a channel which should be an NCAA 2020 tournament basketball game & found a replay from 2002. Baloney to being charged full price for most of junk we are getting offered on air.

Guest

attention att / direct tv 8373**** needs to hear from you ! honor your deal .

your customer service sucks such a rip off . contact me this week . im done calling you people just to get bullshited !

do you care about a 25 year customer with att and direct tv now i think you dont ! eddie

Guest

your customer service sucks!! we had planned to take our att and direct tv package somewhere else for some time now !

our bill seems to change often so i called to find out whats up . so they gave us a couple more channels and gave us a price we can afford . so last week the price doubled . this has happened a dozen times before !

today 2/27/2020 i called customer service again to demand our latest deal good till 6/1/2020 be left alone , they will not ! they say they could take some programs away to get us down to bill we had!

this is it , while the weather shuts down the picture , their money meter keeps turning ! account 8373****

Guest

Direct TV is a joke! Money hungry sons of *** Removing channels, local ones!

U buy the NFL package and they block your teams games! Oh, also hv to pay separate fee for mixed! Iโ€™m so pissed! Want to cancel today and willing to pay โ€œfngโ€ penalty!

But my son wonโ€™t let me so he can at least watch his team with 8 screens! I hate u people!

Ajia Kgl

Lost weather and fox news also a few channels can't get a hold of anyone at&t has distroyed dirtv . They don't care customer service is the pits.not what it use to be

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