Where do I start, Directv has screwed me over every time I have an issue. First, when they came to install it took 8 hours, then they didn't give me 2 DVR boxes as requested but I could have another one for an additional $99 - nice.
Then I told them I was buying an HDTV to give me an HD box and guess what, they didn't. They also didn't tell me that I could have it until I had the TV and that I had to get it within 90 days or it would be $250 more dollars - screwed again. Then, I called 3 times to have my "Free" promotional movie package cancelled and they kept telling me the promo wasn't up, but billed me for $44/month in January and February even though per them, the promo expired on 2/21/10. WTF People.
The best part is I can't even cancel without being screwed out of another $450 for early cancellation.
My next step is to go after ATT for signing with the bastards. Nice package to offer your customers.