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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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DirecTV has been using policies and fine print to take advantage of customers. Enough is enough!

That's why I created a petition to Carmen P. Nava, Senior Vice President – Customer Care, which says:

"Prices go up, fees appear and cancellation of terrible service costs up to $500. If you have had a TERRIBLE experience with DirecTV, sign this petition to make your voice heard!

We simply want clear agreements and value of service to customers BEFORE profits. Stop hiding behind contracts and policies and show us you value customer satisfaction!"

Will you sign this petition? Click here:

http://petitions.moveon.org/sign/indirectv-stop-taking?source=c.em.cp&r_by=2518627

Thanks!

Reason of review: Not as described.

Monetary Loss: $1700.

Preferred solution: Full refund.

I didn't like: Managers dont help you either, Poor customer service, Profits over people, Bad policies, Manipulative sales.

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