Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

DirecTV has been using policies and fine print to take advantage of customers. Enough is enough!

That's why I created a petition to Carmen P. Nava, Senior Vice President – Customer Care, which says:

"Prices go up, fees appear and cancellation of terrible service costs up to $500. If you have had a TERRIBLE experience with DirecTV, sign this petition to make your voice heard!

We simply want clear agreements and value of service to customers BEFORE profits. Stop hiding behind contracts and policies and show us you value customer satisfaction!"

Will you sign this petition? Click here:


k.alexandramendoza wrote the review because of not as described at Directv. Reviewer claimed that he or she lost $1700 and wants Directv to issue a full refund.

The most disappointing in user's experience was managers dont help you either, poor customer service, profits over people and bad policies. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Directv for you to read. This information may help you with your purchase decision.

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