Not resolved

When signing up I was informed that the reward card would be sent in 6 to 8 weeks. At 6 weeks called and was informed to wait until 8 weeks.

At 8 weeks told that it may be late. Called again and was now informed that you had to apply for the reward. Went on line and the web page froze. I have called Direct TV approximately 10 time and the reply was always the same.

Someone will call, someone will email and the last time I was told that the rewards card would be mailed.

No reward and was told I would never get one. Direct TV has never followed through on what they say.

Product or Service Mentioned: Directv Reward Card.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jan 17, 2017.
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