I got a better TV today and came home and tried to hook my direct tv equipment up to it. I thought nothing of it because with Comcast I could do it myself with no problem. Of course when I tried to turn it on it said it was searching for the signal. I called the number (through Best Buy) thinking again, like cable, it could reset. I spoke with someone named Chris who informed me that I will now have to have a service call for which I will be charged because I "moved the equipment."
I am absolutely irate about this. I do not recall ANYONE ever telling me this. Yes, I paid more for Comcast, but they didn't have these hidden service fees not to mention the aggravation of the whole thing. I DO have a service call schduled for Saturday and I feel I should NOT have to pay for this.
Unfortunately I just started with direct tv but the minute the contract is up I WILL go back to cable where I won't have these issues again. Extreme inconvenience and hidden fees. Never again.