My son worked for this company out of the Columbus, Ohio warehouse, installing Directv. He left because they wanted him to do someone elses trouble call at no charge.
He uses his own gas and tools so he said not unless he got paid for it. It wasn't his install. They told him that they would mail his check. Payday was 8/20/09 and he's still waiting.
They told him they mailed it on 9/4. No check. After numerous calls they told him that they can hold his check for 90 days in case of a call-back or damage. Anyone with experience in this field knows that it doesn't take that long for a call-back or damage complaint.
He has all his documentation. Now they're telling him they will FedEx it to him today but won't call him with a tracking number and won't answer his or my calls. I think it's a stall tactic myself, because another person has complained about the same. Don't answer their ads on Craig's List.
This does not reflect well on them or DirecTv. Anyone else have this problem?