State: California City: Bakersfield Clear all filters (16 of 9795 reviews match)
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Costumer service sucks! They don't know what they talking about. I got directv under my BF friend and I told them I'm AT&T if I still can use it my discount being AT&T and they said yes, then now I tried to apply my discount they said they can't because I'm just a...
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1.0
#923321
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Just installed 9/9 but didnt realize i didnt purchase the package with espn. Tried to register my account to upgrade only to find out my account was already registered with a username and password I did not choose. And the security questions were not anything I chose....
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2.1
#917665
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I have had Direct TV since 2010. At that time it had the internet service and cable in one bill. Then in Feb 2015, a tower went down and I was told I could no longer have the internet service. I had to go to an alternative internet provider. 2 times since that time, I...
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1.6
I didn't like
  • Unethical business practice
  • Customer service
#909204
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Directv Newsmax Tv Channel Review

Directv
#900673
What happened to Newsmax on Direct T.V.? I recently chose Direct T.V. over other competitors because I primarily watch news, and Bam, suddenly no Newsmax!!!
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Directv Tv Service Review

Directv
#785907
2.2
Details
Direct tv did an upgrade and local channel did not work becouse hdmi cable is not comparable with my smart tv I had a full house of people for superblowl Sunday and those channels whent out at 12 and came back right after the game. Coiensidence I think not! I am canceling my service
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Billing Practices
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Diversity of Products or Services
Reliability
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We are a long time customer of AT&T service. In March of 2016 we were convinced by an AT@T rep to switch to Direct TV. My parents use them and liked them so we thought we would give it a try. 5 Months later, multiple trouble calls, 3 truck rolls, change of equipment...
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#906737
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Direct tv is the worst service I've ever had. Most of the channels I was promised when I signed I do not even get. On top of that we were promised that we could try the service for 30 days and if we did not like it we could cancel with no termination fees. My wife...
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Anonymous
Anonymous

From my understanding you only have 24 hours to cancel, which is one of the many reasons, I'm not a current Directv customer.

1.0
#900448
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I'm sorry to hear of everyone's issue with DirectTV. Here's mind.... I didn't like the quality of programs shown on ATT u-verse and they convinced me to try DirectTV. So I did. I have the 175 package and started strolling through the channels to find the programs I...
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I didn't like
  • Unethical agreement
#822637
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Never Again Worst costumer service ever ripped us off Big Time Took out unowned money and continued to take out after we no longer had the service to top it off they dont want to refund what they had taken are you kidding me ?? *** theifs most of the people you speak...
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#752877
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did not state there was a 2 year contract tell after installation and paper work was signed by my wife I did not get a chance to review any of the paper work and upon talking to the salesman at state fair demonstration booth they had great service which there service...
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2.4
I didn't like
  • Poor customer service
  • Small print and 24-month contract
#584374
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I decided to try camping world Bakersfield CA instead of the local RV dealer. Decided to install a satellite on the roof and hook up the 3 TV together and to install 3 pop out awnings. Since they had the exact same model in their lot, which, I pointed out to them, No...
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#512006
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after 8 years with direct tv I cancelled my service .direct tv customer service is rude and should BE called 'self service',DIRECT TV THEN USED MY DEBT CARD TO COLLECT THEIR CANCELLATION FEE PLUS A MONTH OF SERVICE I DID NOT RECEIVE. This PAYMENT WAS NOT...
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Anonymous
Anonymous

who want a direct tv when you can watch everthing for free on the net

Anonymous
JustSaying...

If you were with DTV for 8 years,there should have been no cancellation fees unless you had to have a replacement of their equipment due to malfunction or whatever and this re...

#356257
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