State: California City: Mountain View Clear all filters (22 of 9795 reviews match)
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I called in and the representative was super nice. She went through everything very smoothly with knowledge. When it came down to my last question about the two year agreement I asked if I could have one year and she was like this is only a lock on the price for two...
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3.3
I didn't like
  • Evasive billing practices
#950305
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Direct tv swim connector box failed and i have to pay $49 for a service tech to come check it out. Terrible service. Guy on phone tells me that they have to pay him $250. If that tech is only here 15 min im going to be pissed. Younjust need to unscrew adapter and re...
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3.0
#823130
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DIRECTV is hands down the worst TV provider customer service is a joke it takes hours to find someone that can help you and then they switch you to somebody else technical service is even a bigger joke customer service is a joke it takes hours to find someone that can...
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1.0
#767563
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We used to have Directv for 4 years. And we quitted recently. Why? First off, the internet. It's slow as ***! It takes about 1-3 minutes to download a game. ONE GAME. Second, the bill. If you don't pay your bill in time, it will shut off on you like a light. If...
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Anonymous
Anonymous

Um I hate to be the one to call you a liar but DirecTV DOES NOT PROVIDE INTERNET SERVICES. T DirecTV only partners with internet providera so your problem is with your ISP not...

#691584
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I have been a loyal customer for 17 yrs.and this company don't appreicate customer like me we are the people who pay their wages. This company much train their personnal to be rude,lier,and the main thing is the customer is never RIGHT. I returned a phone call from...
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SatelliteFan
SatelliteFan

If thinking about Dish, private message me. I can give you a referral certificate that we both save $50 with. Also, check out Dish.com and see the new promotion they just came...

#676953
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I have been a loyal customer for 17yrs.I am retired and on a fixed income.About 2yrs ago I talked to customer service about my bill it was suppose to be 65 dollars a month,it was that for one month,then they went back to their unprofessional,rude,nasty ways!! U can't...
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#675522
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Directv change the number of tv stations/channels we are getting. Our package calls for 150+ channels. It was fine for the first few weeks then we started losing channels we wanted and were promised. Then the channels we still had were showing the exact same program on...
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Anonymous
Satellite Fan

No tv retransmission compny decides what is on, or how many times. No matter if you have DTV, Dish, Comcast, ATT etc, the same showing will be on at the same time period, acro...

Anonymous
Anonymous

ok..

1.1
#600522
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When i sighned up for your service it was to save money. I told your person thati do not want sports so dont add it since i wouldnt remember to cancel it. I have been paying my bill on time for whatever you charge me and complaining to my family abouthow it is getting...
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3.2
#579605
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Directv phone service placed my account on suspension when I asked to cancel. When suspending an account the account becomes dormant for a few months coming back to live automatically along with the charges, all without any alert to you. Now my act is on COLLECTIONS...
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Anonymous
Seymour Buttes

This post doesn\'t even deserve a response but here goes. You were informed. You are lying to the world and yourself so you don\'t look like the bad guy. Man or woman up, t...

#141406
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Directv Deal Review

Directv
#904783
1.0
Details
When i signed up for directv online i was promised a $200 visa gift card never received it and when i called them they said i didn't qualify for it directv is full of it i wouldn't recommend them to no one
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Directv Starz Premium Network Review

Directv
#831375
Still hasnt been resolved am im neyond pissed. I will tell everyome about this. You suck
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Directv History Channel Streaming Review

Directv
#813306
Ok sense 50 % of the time i watched history channel 2 now you have replaced it with whatever the *** that is you call viceland its pure trash i think i should only be charged half of what i pay now . Now theres nothing to do but *** about it
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Directv Replacement Review

Directv
#813302
Just much pawn stars and american pickers can we watch on history channel. I miss history two your replacement channel sucks i took it off fav list .i took history 1 off also sick of pawn stars and american pickers.
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Directv Deal Review

Directv
#803150
2.2
Details
I move to a new home, two appointment, two no show an two days off work. Place my order 2/24/16 here it is 3/4/16 still waiting to look at tv wow UNBELIEVEABLE But they still want you to pay your bill wow!!!!
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Directv Tv Service Review

Directv
#793750
1.2
Details
Bad, bad, bad customer service from supervisor. Either I receive relief by Tuesday or I will no longer by a Direct TV customer.
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Billing Practices
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Directv Tv Service Review

Directv
#793745
Had problem with Genie, tried for hours , last night and this afternoon, to resolve problem. Ended up with very curt, no customer service skills, rude, and really very cold speaking supervisor that I had to ask several times if he was still there. Problem is not solved, expect a phone call to rectify problem. If not resolved quickly I will be leaving Direct TV by Tuesday.
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Remote Control Review

Directv
#789264
3.4
Details
We have 3 remotes, only one works. The ones we got had new cheap batters I dont know how we ended up with 3. They can,t be new, we tryed putting in new batteries, that dont work either.
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Directv Tv Service Review

Directv
#785557
As a diret tv customer i am getting no HELP.. tv reading 771 error AN NO TECH CAN COME OUT TO FIX PROBLEM YNIL MONDAY.. 02/08/2016 .... OF ALL DAYS MISSING THE SUPER BOWL....
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Directv Account Review

Directv
#756045
2.3
Details
Great price for the most part but you gotta argue to make it worth keeping when moving however worst part this dvr is the worst i ever delt with
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Exchange, Refund and Cancellation Policy
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Directv Installation Review

Directv
#739493
5.0
Details
A tech came out to my house and notice a tree in my front yard knock on the door and told me he would not install my cable because of the tree and told me to cancel my order i called cancel the order but i already have a direct tv dish on my house from the previous tentent now my cable is being refund and i dont wont it to be refund just come hook it up
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Diversity of Products or Services

Directv Cancellation Policy Review

Directv
#690670
Bought direct tv at coctco store. They lied to us about everything. Called to cancel and they say we signed a contract. Its only been a week. Both the store and installer told us we had 30 days to cancel. Direct tv has been kicked our of cosco once before. Going to talk to cosco and see what they can do.very pissed off
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Directv Commercial Review

Directv
#632113
SO SICK OF THE HANNAH AND HORSE COMMERCIAL!!! *** STUFF PLUS WAS A CUSTOMER AND SENT THE *** EQUIPMENT BACK GOT CHARGED ANYWAY.
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