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DIRECTTV DOESNT CARE ABOUT THE CUSTOMER, THEY CARE ABOUT NUMBERS AND GETTING ANOTHER CLIENT IN TO SCREW THEM OVER. I HAVE HAD THEM SINCE 2006 ON AND OFF AND IT ALWAYS HAPPENS, THE PRICE CREEP. OVER 4 MONTHS MY BILL WENT FROM $72 UP TO $122. I CALL IN AND THEY TELL ME...
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Anonymous
Anonymous

Similar thing happened to us. We went through CenturyLink to get DirecTv and INternet. The agent said that he could get us the package with 173 channels for $61.44 +tax. He...

1.0
I didn't like
  • Misrepresented costs
#892482
Reply to reviews
Direct TV Special @39.99 Per Month + boxes. Month 1-2-3 64. After 3rd month 127, then 106, 99., 206. Canceled to 21st of month per billing cycle and they shut me off on the 16th in the middle of the night. I must add that after 5 weeks my checking had the early...
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#834716
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COntract was for $39.99 plus equipment. ($74.52 per Mo.) after 3 months I called to cancel the extra stations. Next month bill was $128. When I called I was told my account was re-set for another plan and could not be fixed due to the original being procured by the...
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Loosearrow
Loosearrow

If I was called before the 21st, I could have possibly been saved.But after 2-3 days and shutting off the service in the middle of the night, that's just spite. I am now a Bri...

hmcmarki
hmcmarki

I'm really sorry to hear about that. It sounds like you have been through a lot of hassle. We have had so many customers call in and complain about their bill randomly jumping...

I didn't like
  • How it cause charges in my acount due to them
#815303
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Direct TV is the worst company on this planet because they only care about new customers and the existing customers can just go to ***, They tell their customers that they are under contract even though I can't recall signing any contract with them. So, as consumers...
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1.0
#797448
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I have made a payment for a relative to directv in the amount of $250 in July 2015. In August they debited my account for $75 stating that it was the only payment method on the account. I asked them to remove my credit card from the account since I am not affiliated...
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Anonymous
Debbie 1

Call your bank ! It is unauthorized use! Cancel the card! Your bank will put a stop to this!

Anonymous
Anonymous

Dispute the charges with whoever issued the card and have the card stopped and a new one issued

#744045
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I have been on hold and transferred over 7 times and have been on the phone for over 1hour and 53 minutes to dispute a charge of $78.01 that I paid on or before March 16, 2013. I received a call from a collection agency last week who said it was on my credit report. I...
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Anonymous
Anonymous

So it's their fault YOU don't have proof, here's a secret just because the account is closed doesn't mean that the records can be requested just means effort on your part

I didn't like
  • Outsource their billing department
  • Constant price increase
  • False billing commitment
#639343
Reply to reviews
I wish I had read all this before going to Best Buy and being talked into a great deal from a Direct TV salesman! Same old Same old like everyone else. I have a written sales work order stating my payments would be $59.99 and they are over $78. Don't know what to do....
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#414101
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FOR 5 DAYS I HAVE TRIED TO SCHEDULE DIRECT TV INSTALLATION, TO DAY WAS THE ICING ON THE CAKE, ON WED. THE TECHNICIAN WAS HERE AND WAS NOT PREPARED, AND LEFT, STATING THAT WE CANCELLED THE ORDER, THEN WHEN WE CALLED TO COMPLAIN, THEY SAID THEY COULD NOT REACH HIM AND...
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Anonymous
Anonymous

I would not feel sorry for DirectTV no matter what one does. More power to you if this works:)

broncodave1982
broncodave1982

Get a receiver from ebay or where ever then have a family member with directv get another card for that receiver and that family member pays 5 dollars more a month for another...

#361878
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DirectV over billing me every month, I have to call every month to make the corrections, they promised 67 monthly fee and the bill is over 130 per month without any premium chanels, last tim I called the customer service person was exceptionally rude, some times they...
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hollins1
hollins1

I have had DIRECTV FOR 11 YEAR\'S NOW.HAVE not had one problem with them except,THEY do not post payment\'s on time.If your package is $67.00 then i am sure you are aware that...

knowsmore60
knowsmore60

I agree 100% with your comment, Directv has become a total RIP OFF. 25 yrs ago, when we signed up, they were the best, customer service was really for the customer! They are ...

#346448
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Super Mad about losing Disney, Nickelodeon... channels !!!!!!!!!! SO, I called Direct TV to discuss the issue of losing 26 channels .... AAhhhh!!! After being on hold for 47 minuets, I was informed that they are sorry but I signed a contact saying I would except the...
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Anonymous
Kparker

This is ridiculous. Directv has cancelled all of the channels that my family watches. If this situation is not resolved i will be changing to dish network.

Anonymous
Ming Hater

Ming obviously works for Directv defending them

#331417
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