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Directv - TERRIBLE EXPERIENCE
Directv - TERRIBLE EXPERIENCE
This is absolutely ridiculous! I had a scheduled technican appointment window from 12-4PM. I had not received ANY calls from Uverse, and after MULTIPLE attempts to speak to a manager that had authority on my account not one person could help tell me where or when the...
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Anonymous
Anonymous

There are times when the comment thread is perfect ... this is 1 of those times. I don't think i could say it any better. Uverse is not Satellite and Satellite is not Uverse.

Anonymous
Anonymous

You do realize that Uverse is not a Directv service, right?

#949479
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Recently setup DirectTV and find that several morning news show channels are "experiencing trouble" multiple days per week. On one occasion an error message pops up with more information that instructs me to push the red reset button on my set top box. That action...
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1.0
#949057
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I was with direct tv for many years carrying their premier package which rose to a cost of close to 200$ a month. I moved to a new home and canceled my service which I was charged for another month after I canceled my service. I was even considering switching service...
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1.6
#945870
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Directv Dish Installation Review

Directv
#939057
I was not informed of charges to move want to hear my recording i have tried for ovet two weeks and am not happy i have waited for a reply about my recording i wantto hear it before i pay bill i am checking into other dish serviced
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Directv Hr24 500 Satellite Receiver Review

Directv
#915670
When I had my DirectTV service disconnected last July 2016 . After a month after I paid them the full amount of the final termination fees. Now there're asking for more money for balance due.
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Directv Tv Service Review

Directv
#889697
1.9
Details
Customer service is terrible. You get transferred from country to country and its hard as heck to get any one who can speak English or help you. They have deceptive marketing tactics. They say they will give you some programming for free and then they charge you for it. Overbilling and worst customer service I have ever seen
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Directv Customer Care Review

Directv
#878729
1.0
Details
I really want to get rid of this service. Theu jave mis applied payments.. Very rude... I made a payment spokr with one person and then got home and called and they yold me more xharges were added on ..wtf. I will never refer you to anyone amd my equipment is on the way to you..
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Directv - Installation Review from Atlanta, Georgia
Directv - Installation Review from Atlanta, Georgia
Directv - Installation Review from Atlanta, Georgia
Directv / at and t combo...this was my installation ...damaged 2 walls and my ceiling and then told me if I cancelled my contract I would have to pay an early termination fee ...wtf?
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1.9
#914182
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I moved in June and called to have the service disconnected. August 3, I look ay my account and they had charged me for the previous 3 months and took the money out of my account! I called and asked if I had service the rep, replied yes, and I asked her WHY when it was...
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1.0
I didn't like
  • Poor customer service
#905729
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The early termination fee after the first 24 hours is $460.00. This company extorts their customers into staying connected to horrible service. ATT and DirecTV now share one corporate character and its a poor one. DirecTV claimed my son whose name was Scott Young (I...
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I didn't like
  • Unethical agreement
#887266
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I need a repair technician to repair my satellite connection on my satellite disc because of a fallen tree branch. I have to wait a week for a technician to come out to my home which leaves my household without TV services for a week. This is absolutely outrageous. I...
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4.0
I liked
  • Customer service employees were respectful and polite
I didn't like
  • Lack of available repair personnel
  • Wait time for onsite repair service
#882852
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I had there service since2013. Decided I was tired of no programs to repeating several times in a row and basically a bunch of junk channels. I paid a deposit when I started when I canceled the girl said yes it says you paid a deposit of 221.60 do to credit. Final...
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1.2
I didn't like
  • Under handed activity when canceling
#871565
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Long story short: We had to delay service due to not knowing where we would be moving next. My SO had about 6 months before she would know where her job would be located, so we moved in with family members. We delayed the service another 6 months after I had a skiing...
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2.6
I liked
  • Service as a whole
I didn't like
  • Customer service and policies
#870112
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I called customer service to cancel my service as I had sold my home and I had not found another home so I could not transfer my service. DirectTV representative said that I should not cancel my service but suspend it. I replied no I want to cancel, again I was told I...
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#850746
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