State: Idaho City: Boise Clear all filters (23 of 9795 reviews match)
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DO NOT.....AGAIN, DO NOT SIGN UP WITH DIRECTV. FIRST, YOU WILL GET TERRIBLE INTERRUPTED SERVICE -- LONG, LONG PAUSES BETWEEN CHANGING CHANNELS -- THE MOST TERRIBLE CUSTOMER SERVICE EVER. THEY COULD CARE LESS IF YOU THREATEN TO CANCEL. WHEN YOU CALL TO CHANGE A PLAN,...
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2.1
#940291
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Directv has had poor customer service for years and it just keeps getting worse. They are trying to automate everything instead of customer support eliminating any type of human contact. As you sit there listening to garbled music with nothing but ads every few...
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I didn't like
  • Bogus promotions
#916720
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I have been a DirectTv customer since 2001. We just had a Genie system set up for our house this past Wednesday. Today is Saturday, and I went to the side yard of my house to discover the satellite dish the installer took off our house just laying in our yard. I called...
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3.9
#904256
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DirecTv Cable Service Review

Directv
#805095
2.0
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The packages SUCK! I get 2 or 3 good channels and cant see 1 or 2 fovorite channels without changing packages,and pay almost $35 more. They say" you get 250 channels" its true you do but 200 of them are music,gosple or selling stuff!
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Customer service
When i moved form Phoenix to Boise, i deactivated my account for the move, after i got established here in Boise, i reactivated my account. Then i got another job up by Eagle, i moved again, so i deactivated my account again, a couple months later, i reactivate my...
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1.0
#843819
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After one year of service I am done with Direct TV. You have to play the game where you have to call them to get a "higher" discounted rate than what you are paying before. I am done doing this, and plan on cancelling my service. On the plus side, my vompany does about...
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2.6
#819589
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I have had a recent breakup with Direct TV over charging me for NFL Sunday, a service I never authorized. After trying to dispute the charges and talking with several supervisors, I was told that I would have to pay the charges because I never informed the company...
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1.8
I liked
  • Service until this
  • Great choice of channels
I didn't like
  • Tricked or forced into buying service
  • Paying for something i did not authorize or want
  • Refusal to correct problems of their own making
#778284
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Why isn't the Fox News channel 360 available online anymore?? However, CNN channel 202 is still there to access. I watch both on one of my work computers to actually get both sides of the same stories. Being a cynic, and basically distrusting, I am wondering if...
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2.2
#711750
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Long story short, this product does not work. It is slow, grainy picture, streaming is hit and miss, drops connect, downloading shows is painfully slow. Great idea, bad product. Advise against buying, save your money and download content via other means. I bought...
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Anonymous
Road Runner 67

I have had my Geniego for several years and it works fine for downloading and viewing recorded programs on my PC / Tablet while I am traveling via airplane. This was why I pu...

#601784
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Today I was told that part of that was intr. for 3 months. Checking taped recording the special offer was NEVER discussed with me,,,,only that my monthly rate was adjusted to $105/month for one year the basic billing was raised to $124....then this month to $161. This...
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I liked
  • Picture quality
I didn't like
  • Poor customer service
  • False billing commitment
#583039
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I PAID A BILL BUT PUT THE WRONG ACCT # (WE HAVE 2) ON IT. I CALLED DIRECT TV AND WAS ASSURED THAT THE CREDIT ON THE ONE WAS MOVED ONTO THE CORRECT ACCT. THEN (THAT SAME WEEK) THE NEXT PAYMENT (DUE THAT MONTH) WAS AGAIN POSTED TO THE WRONG ACCT (THIS ACCOUNT IS A...
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#397729
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