State: Illinois City: Chicago Clear all filters (91 of 9097 reviews match)
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Really? Are you that foolish to believe that people will accept that Fox News has gone black for at least two days - four days before the election due to technical difficulties? I've never used any service provided by AT&T because of historical problems, how did the...
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I was with U-verse through AT&T was paying my bill and was talked into getting DirecTV it is horrible the wind blows it rains it snows your TV goes out you get nothing in the way of being able to watch anything from TV channels you missed can't get any customer service...
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DIRECT TV IS BOGUS I HAD MADE A PAYMENT ARRANGEMENT WITH THEM SO THAT MY SERVICES WOULD NOT BE INTERRUPTED BUT WHEN IT WAS I IMMEDIATELY CALLED THEM AND THEY SAID THAT THE REP THAT I HAD MADE THE ARRANGEMENTS WITH DID NOT PUT THE NOTES ON MY ACCOUNT. SO NOW THE...
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Short Review for October 24, 2016, Pc_service

#942133
No service no help cant weight till contrac up
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Directv Account Review

#920870
1.9
Calling several times and speaking to numerous reps about issue of loading my extremely overpriced Directv to my iPhone system won't accept account # then after resetting password provided by them locks you out for too many attempts . Directv has always used their customers as if they don't care about you but as a 20 plus year subscriber I've had enough !
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Directv Customer Care Review

#912214
1.5
I have been with Direct TV for 10yrs...and customer service is getting worse....i was put on hold for 40minutes....asked for a Certain promotion....could not help me...bout to switch service...fed up
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Short Review for July 07, 2016

#878709
1.0
Coded my account and was told I was at 0 balance and was charged 3 months later for movies rented. Talked to A manager and was told, accept the consequences that these are my charges and pay
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I have been a vivid customer for 3 years. After being offered a better service from a competitor of Direct TV, I disconnected my services. Direct TV reached out to me with incentives to return my services back. I was given a credit for $$458.00. This credit...
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I didn't like
  • Being lied to by staff
  • Customer service skills
  • Unauthorized charges
#924771
Reply to reviews
I have been a customer of Direct tv since 96. Blundered with my Att account trying to lower the cost. Had an issue with a receiver requested Att to com out and install the Genie , att showed up an stated I can't do it no reason given. I called back and resolved the...
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I didn't like
  • Chat service
#924517
Reply to reviews
Horrible. I was on the phone with a representive and he was rude for no reason. I was only trying to see why my bill was so high. He was gettint frustrated and hung up on me without a call back. Then i call back later because my reciever was not working and they want...
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There are thousands of trees in my neighborhood, when it was windy, the reception was often disturbed. We settled for this poor performance until we realized that the service was worse than what we had ever experienced with our previous providers. When it rained, we...
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Well, I have finally heard it all. I discontinued my services with Direct TV, a called regarding mailing my equipment back and I was asked to return to Direct. Well, I was given an offer that I did not refuse. I was to that after looking at my account, I would be...
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Im very unhappy with my billings ive been having this problem ever since i got the service back in sep of 2015 u got very disrespectful supervisors. And i am disputing a bill or bills.i need a response asap
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Anonymous

doublelll Same here ! Been with direct tv going on three years and so glad contract is over in October 2016. You get a different story every time you talk with someone else. So glad to ...

My On Demand and apps have not worked for a whole month now. It keeps saying "updating, check back in 1 hour. I havy called to complain many, many, many, many.....times and even had a technician out who claimed he fixed it and to wait an hour until it updates. Well I'm...
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