State: Missouri City: Saint Louis Clear all filters (25 of 9795 reviews match)
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Over the years, my bills continued to rise. As a result, on multiple occasions, I called DirecTV to tell them what I was willing to pay. They said no problem each time. The trouble is that when the bill came, the amount was never what I was told it would be. After a...
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2.1
I didn't like
  • Being lied to and misled
#1130310
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I switched from AT&T U-verse to Direct TV. What a mistake! Direct TV cost less, but you get what you pay for: less tv service, less customer service, plus too many ads disquised as TV channels. The TV freezes and pixelates frequently. The customer service is...
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1.1
#912510
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Got service about 3 months ago. The first month was great,no hiccups or outage from weather for longer than 5 minutes. After that everything haywire. Not getting movie channel service, giving error 771 meaning satellite not getting service. Troubleshoot done,still not...
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1.7
#859847
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Movie Review

Directv
#561034
1.8
Details
Why are they now charging 11.95 for a movie? Last time I ordered a movie it was $4!!!! Why so greedy, directv??
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Good morning I have never written to a company before in regards to bad service,but todays experience was so bad that i cant let it go . We have had Direct TV since 2007 and the service in 2016 has gone beyond poor. One of your reps called us and asked us to try...
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Anonymous
Anonymous

Only $29? I wish mine was that little. How about combining Starz with Sports and charging $14/ month for two years when I not only did not ask for Starz I didn't even know wh...

1.0
I didn't like
  • Evasive billing practices
  • Poor customer service
  • Overpriced service
#834481
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Directv - Direct TV
Directv - Direct TV
Order the DVR service. The box installed was not a DVR. Called the 800 number provided and was greeted with a *** on the other end. Was told that if I wanted a DVR it would cost additional and it would be mailed out to me, even thought my work order calls for a DVR. I...
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Anonymous
Anonymous

I'm sure that you're very disappointed and I'm sorry that this happened. As a former DirecTV supervisor I can explain the ordering process to you. When an order is placed th...

I didn't like
  • Unfair charges
#750443
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service issues with a bad SWIM box. All DTV wants is for you to pay for monthly service insurance for equipment you don't even own. Spent a number of days explaining problem then waiting until a person types info on computer only to find out that the next department...
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Anonymous
Anonymous

You think so but what American express won't tell you is that block is only until DirecTV sends the agreement then they will allow the charge because you already signed away t...

1.0
I liked
  • Having tv when it does work
I didn't like
  • Cancelation process
  • No responsibility for their equipment
#691260
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I live in a small town called Bunker, Mo, population 400 and 28 miles to the nearest grocery store. I USED to be a customer of yours until October 15, 2011 a day which changed our lives and we will never forget. Tragically we awoke that morning to our house on fire....
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Anonymous
Anonymous

You can talk to your bank and ask them if they will reverse the charges for you.some banks will do this but you will need to change bank account #'s to prevent DTV from recha...

#367179
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In the early 90's Rupert Murdock(owner of DTV) owned the company that made the access cards for satellite companies, he released the *** for the cards of a Italian, British, and American sat. companies costing them billions of dollars a year, every hacker from that...
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#358904
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I signed up with Directv last year, the promotion we had gotten came with NFL Sunday ticket for free..so obviously we took it, yesterday i just noticed I am being charged 32.99 for it I called today and found out i have already paid 2 payments on it and they won't...
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#349193
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After seeing a warning that Direct Tv might be dropping certain channels Tuesday evening, I see on Wednesday morning thet did just that.If we would have known this earlier i would have gone to the bargainning table with the reps and hashed out a new agreement. Looks...
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#330903
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