State: New Jersey City: Mount Laurel Clear all filters (18 of 9795 reviews match)
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I don't even know where to start I am so frustrated. I have literally been in tears for the last hour and a half. We had a service technician come out due to having no picture picture cutting out and freezing issues. The technician was wonderful he did everything you...
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2.4
#919358
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I got Directv because so many people said it was cheaper and better than Xfinity. That was a lie. They had all the same fees as Xfinity. Promotional offer said my bill would be 19.99 plus tax for a year and that turned into $54.54 because of equipment fees. I put a...
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1.0
#871061
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This is the ultimate of stupidity it has been a nightmare with these incompetent customer service people with DIRECTV. My sister passed away so I called to have her account shut off and find out where to send their equipment. They wanted to continue the service because...
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#749498
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Directv Customer Care Review

Directv
#898298
2.4
Details
Directv never credit for signing up for paperless billing, never credited for advanced receiver charge, never credited for csr removal error and reps never properly notated account. Customer service and supervisors refuse to help because of reps inability to properly do their job. Will not recommend dtv ever again. Will be paying cancellation fee and going elsewhere
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Equipment Management Lies Review

Directv
#874888
1.8
Details
Horrible customer service on scheduled equipment installations times - lack of resolution at Managerial Levels
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Short Review on May 28, 2016

Directv
#856115
1.0
Details
Refuses to cancel service. Refuses to send label to send back equipment. Trying to charge me $100 extra for next month when I canceled service last month. Probably going to need to get attorny general involved.
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Directv Tv Service Review

Directv
#782473
1.0
Details
We recently purchased a house and it has a big ugly dish from direct tv and they refuse to remove it. *** you direct tv and your service sucks anyway. A drop of rain will take out your signal. You can all burn in ***!
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In May 2014 we wanted to watch a Pay per view movie and realized our system was not connected to the internet. I plugged the device in and called Direct TV for support on installing the device. I immediately noticed the device was extremely hot to touch. I advised the...
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Anonymous
Anonymous

Should of got the higher end protection plan that would of covered power surge time to file a home owners insurance claim dtv claim DENIED

#710544
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I simply called to ask how I would be able to stop the tremendous amount of junk mail sent by the company.I am not or would never be interested in their service, if you call that service! They hung up on me every time. How do they stay in bussiness? Every body Kwows...
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#390987
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I own a loft in a 4 story building in a historic district. The DTV guy came out and ran 4 cables down the side of th building and into windows. Not allowed obviously and so they came out and fixed. Came out 3 weeks later to fix all others and disconnected ours...
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Anonymous
Anonymous

This low life company has been in business for many years and they continue to come up with new scams to monoplize their customers.They get away with it by offering so called...

#361207
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Directv should fight with Viacom or whomever behind closed doors the customer should not be bothered with such nonsense. Also is you take away 26 channels the reduce the amount we are paying that would be the RIGHT thing to do. Just interesting that all the other sat...
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Anonymous
JEAN FULLBRIGHT

MOST CHANNELS THAT MYSELF AS WELL AS MY YOUNG DAUGHTER WATCHED ARE NOW NO LONGER AVAILABLE. WHY IS MY BILL THE SAME? NOT FAIR :sigh

Anonymous
Lee

Direct TV is lowering the bill for customers who call and complain. THEY\'RE JUST NOT TELLING US...U HAVE TO CALL. I know a few people who called and got anywhere from $10 to...

#333017
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Thanks for ripping off your 30 million customers strong. I guess your CEO's needed a raise so you decided to screw your customers and take channels rather than pay for it out of the millions of dollars you make off of your subscribers and then blame it on Viacom. ...
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Anonymous
c

I agree I just called and was on hold for 45 min and when I told the girl on phone are you going to lower my bill since you took channeles away she said she could give me a $5...

#331136
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Direct TV is a Liar, , Direct TV is a LIar,Don't think you will only pay $29.00 a month Direct TV is a Liar! Don't do it, Liars!!!!! Direct TV installed our package with A gaurented price of $30.42 per month, however 3 month into service our bills arwe $40.89 per...
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Anonymous
JustSaying.....

It is beyond me why DTV treats some customers decently and others they do not. I was a good customer,paid on time with a money order, they did not like my payment method howev...

Anonymous
Direct cust for 5 years

If you can\'t read your bill correctly and didn\'t do your research before hand then you get what you deserve. You can change your package with directv if you wanted to and lo...

#325109
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I had a sattelite tv line added to another room in our house. To avoid a service fee I was required to add a two subscription to Directv. I have been a customer for many years. I agreed to the two year commitment. I had Directv come to my home (Of course I had to be...
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Anonymous
dania

Hi I\'m trying to get out of my contract this is only my second day is there a way

Anonymous
sjeanette

I know just what you are saying I think they hired every liar in the country. The biggest mistake I made was changing tv companys.One said I could have it the other said no t...

#288921
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