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Directv - Customer Care Review from Cleveland, Ohio
My girlfriend went to Walmart and was approached by a direct tv sales person. They fraudulently quoted her one price and got her to sign a two year contract. She started getting bills and it was over double then what she signed up for. So far they have had terrible...
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1.0
#947990
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I have had DirectTv for years and more recently it goes out for long period of time when it rains, etc. It will be out for days at a time! I am so tired of paying my bill on time every month and dealing with this! I have called them and for a price they will send...
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#928734
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I switched from ATT Uverse in April because I was told that Uverse was going away. Put up with the nonsense for 4 months until I switched back to Uverse a few weeks ago. Who in their right mind would get satellite TV where you are at the mercy of the weather,...
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h.kitchener
h.kitchener

They call themselve "directtv satellite" for a reason and a small modicum of research on your part would have made you question it's reliability during many types of weather. ...

1.6
I didn't like
  • Weather controlling my signal
#921052
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My experience/nightmare with Direct TV I am on disability and was looking to save money by switching to Direct TV.They quoted me an exceptional price so I called back 3 times and spoke to 3 different people to make sure it was correct. When the first bill arrived it...
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1.0
I didn't like
  • Any experience with direct tv
  • Deceptive practices
#695110
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My DVR box which is 1 of 3 boxes in my RV started to scan the disk for errors. After reset it goes right to scan. Let it run over 24 hours to repair and it was 57% complete. Called customer service and they are sending me a replacement. I get to keep the old unit...
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#434486
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I placed my service on vacation pause for the month of March, 2013. When I returned there was a debit on my credit card for $131.37 for March. I called requesting they reverse the charge and they agreed I had called in February. They transferred me around from rep to...
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Anonymous
Anonymous

You had best still be careful because the charges can be reapplied to your charge card if the dispute is settled in DTV's favor. Beaware: Some credit card companies work in fa...

#404089
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I found today [ 11-28-1012 ] that Directv removed the newsmix channel. There was no notice or explanation given. This action is arrogant and unprofessional at the very least. This feature in the programming purchased is invaluable. Why has this action been taken???...
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Anonymous
Anonymous

The newsmix was the primary reason for picking Directv over others but if is no longer available why would I stick with this Company. I certainly would not keep them for thei...

Anonymous
G

These guys may well go the way of Netflix. DirecTV can be easily replaced.

#362685
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My daughter and her husband are getting divorced. They have left the area but left their DTV receivers at the house they had. We (my daughter's parents) told them that we would return the receivers (4 of them) to Direct TV. After waiting 4 weeks for the return...
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#349946
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I ordered HD box(es) by phone from DirectTV in January 2012. I was forced to agree to a 2-year contract in order to get the HD boxes. Prior to that I didn't have a "contract" with them. If I cancel within the 2-year period, I was told I am obligated to pay for the...
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Anonymous
Betty

I tried to tell DirecTV I was going to cancel last time they did this & was told I could upgrade at a higher price to keep the channels! It\'s a scam! I\'m in a contract too &...

Anonymous
restorationgirl

Fabulous post. Clear, concise, accurate & logical. Love it and I totally agree that the agreement looks like it\'s being broken tonight at midnight. Ad still scrolling across ...

#330695
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After a move, I was no longer to receive Direct TV at my new home. After several phone calls, I was able to cancel my service (they got my address wrong at least 4 times!!!). I received some boxes to mail my equipment back, and did so within a few days. About a...
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Anonymous
Misty123

Get in touch with your credit card co and ask why they let DirectTV debit an expired card.I\'d also file complaints with the BBB and Attorney General and FTC(this can be done...

#315701
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