State: Oklahoma City: Oklahoma City Clear all filters (14 of 9795 reviews match)
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Had directv installed 3 weeks ago. Sunday afternoon 8/18/16, all four wireless boxes ceased working. Called tech services who said there is nothing she could do over the phone & would have to send a tech to my residence. Only catch, no one is available for 10 days &...
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Anonymous
OKC User

I've been thinking of cutting the cable core too. but I fear what you are going through

2.2
#923129
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Have satellite internet (only thing available in my area) and was looking to switch internet to faster service if available. Was checking services available and prices. Called Direct to see if they had internet available. The salesman, Ron asked me who my cellular...
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1.0
I didn't like
  • Being lied to about services
#863076
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You now have to hold at least 20 minutes for a rep, then when you do get one they don't speak english and they are obviously reading from a screen. I have have been a customer for years, today I end my account. I called last night and was assured that I had all day...
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#792338
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Direct TV is crooked. Don't switch. Lied four times. Charging more than promised. They promised us $79.99 for the entire 24 months. I repeated it twice to make sure it was that amount and now it turns out it will be $42 higher the 2nd yr. They say they can't help that...
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Anonymous
***ed Off ***sumer

We agreed to upgrade to the genie service in September, not agree to extending our service. We are now moving and getting a charge for $400.00. Also the genie tiles during cer...

gunasep
gunasep

They called said there is a promotion have an upgrade to one of my receivers from basic to HD receiver and extended the contract another 2 years without letting me know that i...

#413268
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I have a contract with Direct TV, for channels that I would look at the most, they have lost the contract with another company, now whose fault is that, we pay our bill's, so why not do your part to keep your customers happy, all the channels that are gone are the...
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Anonymous
Anonymous

I am very up set with Dierct Tv. I will be changimg my service soon. I am missisng all of my favorite shows, so what am I paying for if I am not watching tv? It\'s is just a...

Anonymous
scookie1

I am not happy either. I never have been happy with directv. And when my contract is up I will probably leave. But in this instant I am glad that they are not giving in to Vi...

#332778
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I just got done transferring my Direct TV account to my new house just one day before we got the 20+ channel shaft! Had I known this was going to happen, I would have cancelled it then and there! The only reason I have the *** thing in the first place is for my...
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#331219
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I have been asking for a refund from Direct Tv since March of 2010. A miss communication started the whole mess of them needing to refunding me $668.00 I have called AT LEAST once a week, sometimes more, and have talked to csr after csr along with supervisors. During...
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Anonymous
Misty123

Please understand that as long as Direct has your bank account # or credit card # on file they can (and will charge the account any time they see fit) the only way you can sto...

Anonymous
Kim

I am having the same problem on a smaller scale. We had a broken DVR and Driect TV sent a replacement. I then packaged up the broken one and sent it back within 3 days. I t...

#181878
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Had an ORAL agreement with them on Nov 15,2008 for 2 yr service with a lock in price of $29.00 a month.Been great til today when I get my online statement for $55.00 plus other fees making my bill over $77.00!!! I contacted them and asked them what happened to my 2 yr...
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Anonymous
bonaroo

had service for a month and half, all i have had is problems wiht my bills and bad tv connections. spent 2 1/2 hrs on the phone and had 4 people tell me i had to pay over two...

#165912
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I am so pissed off I was Quoted one price and got billed a lot higher. When i called direct they said it wasAT&Ts fault and AT&T said it was direct tv over billing. Well if you get direct tv watch for all the hidden charges. I was told around $90.00 per month for my...
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Anonymous
Rose

I want to thank you for this post as I was about to sign up for a bundle from verizon which included phone internet and directv\'s best package. In the on line fine print it s...

Anonymous
shirlyyu

Direct tv is a rip off. they don\'t tell you about their service calls. they charge $50 to fix any thing. my tv got out every other day, can\'t wait till my contract is up.

#151028
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if you have directv you are being cheated money out of you pockets. everytime you get sfss call directv and have them get your services credited also dont be afriad to get shoppers from them. a comany that make you pay form the reciever to get there services should not...
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Anonymous
***nie

Complaints-Complaints-Complaints,Listen people if you do not like Directv please go elsewhere.I hooked up my own box along with the coxial wire's.This was a very easy process....

Anonymous
DTV Billing dept

*** YES.... I like this guy I could not of put it better myself I could of put it more rudely

#142019
Reply to reviews

Directv Receiver Review

Directv
#922124
1.4
Details
Had directv for 3 weeks & suddenly all the wireless receivers do not work. Called into customer service & they said it will be 10 days before a service tech can get to me. If you can't offer service to fix your problems faster than that, you shouldn't offer service in that area until you can.
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Short Review on June 17, 2016

Directv
#867662
1.3
Details
Direct tv was great until att bought them out. Then, we get a new bill for $50 more per month for the same thing we have! Horrible service-public thieves.
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Positive Experience Review

Directv
#576733
All is good for now
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Directv Account Review

Directv
#556056
2.5
Details
worst customer service. i have been getting e mails and when called customer service said my email account had been deleted.All i was wanting was my email conformationfor payment customer rep. said could not sent to fcc and BBB. THESES are the kind of employees you dont need thanks have a great day. David Cowen 405-651-6636 e mail is dcowen1960@gmail.com
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