State: Oregon City: Medford Clear all filters (11 of 9795 reviews match)
filters
state:
city:
product:
Show
Purchased the Spurs package and can't get the game since they upgraded the receiver. Started with the self diagnostic. That didn't help. Called customer Service, but the representative in the Philippines was not understandable. Unable to use the website to get help....
Read more
#998656
Reply to reviews
I have been a long time 10+ year customer. This month I mailed all my bills on the first of the month as usual with no issues. I then received a notice at the end of the month that my Directv bill is past due and 5$ fee has been added. I called my bank and the check...
Read more
calvord
Anonymous

The cause is that AT&T got its claws into a perfectly good company, jacked up costs, lowered service, neglects to stand behind Directv, dodges customers, and is out to fill it...

#837743
Reply to reviews
They ran my fathers social security card unauthorized for the amount of his entire check for a bill that was not his nor in his name. Because my ex had a bill with them and my dad allowed him to use his card to make the payments they ran my dads card for almost 1,000...
Read more
Anonymous
Anonymous

That's what happens when you depend on social security, I hear Walmart is hiring door Greeter's

Anonymous
Anonymous

If ur dads address is different from the one on file and ur ex is the account holder then ur dad has to call and report it to dtv who will then reimburse him his money which w...

1.7
#662352
Reply to reviews
The installer damages several shingles and smashed my gutters and Direct TV refuses to pay for the damages. BEWARE! Always take pre-install photos because all my installer had to say was it was there when he started work and they refused the claim. Even though I had an...
Read more
1.0
I didn't like
  • Poor customer service
  • Do not stand by their work
#616485
Reply to reviews

We have a poor picture all we have is searching for satillte most every program and if you call you can not get a real live person to talk to i am about to switch servers mad mad mad mad mad mad mad mad mad mad a a a a a a a a a a a a a a a a a a a a a a a a a a ...
Read more
#393538
Reply to reviews
There is going to be a mass exodus of DirectTV viewers for Dish TV because Direct will not carry the Pac-12 channels. I was with Dish for years and changed, now I wish I never went to Direct. All of us in Eugene, Oregon are pissed that you will not carry these...
Read more
#344315
Reply to reviews
If you don't carry Pac 12 network I will have to change to cable. I am very happy with your service and would hate to change but if I don't have a way to watch my Ducks play football this year I will have no choice. I do have another problem with your service...
Read more
Anonymous
Gridd

I will also be switching to cable if PAC 12 network is not offered, I hope I won\'t need to, but this is forcing my hand.

Anonymous
Peter Altick

I too, will be switching to cable if PAC 12 network is not offered. They call themselves the sports option!

#339426
Reply to reviews
I CALLED DIRECT TV TO COME HOOK MY SERVICE UP THEY SAID I NEEDED TO PAY AN INSULATION FEE AND SET UP AND FOR THE BOX $219.95 WHICH THEY DEDUCTED FROM MY CREDIT DEBIT CARD. THEY CAME 6 DAYS LATER AND COULD NOT INSTALL BECAUSER OF TO MANY TREES AND NO RECEPTION. I HAVE...
Read more
Anonymous
Misty123

If you used a credit card call and dispute the amount(the credit card co is obligated to do this for you) or if a bank call and ask if you can dispute/reverse the amount char...

#198875
Reply to reviews
I just got off the phone with a Qwest rep, through whom I ordered a Direct TV/Long distance phone/Internet bundle. I told her I was renting this home and didn't plan to stay here for two years, and I specifically did NOT want to sign up for a "commitment". She was...
Read more
#150513
Reply to reviews
Not only did the DVR quit working withing 110 days the first time (they have a 90 day waranty) but so did the next THREE. One replacement came non functional. But the satalite was never alligned properly to begin with and I had terrible reception if at all when it...
Read more
#137179
Reply to reviews