State: Pennsylvania City: Philadelphia Clear all filters (43 of 9795 reviews match)
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My husbend and i. Order direct tv yesterday. The tech on the phone said someone would be out today 03/13/2016 between the times 12pm-4pm. The tech called at 4pm said he will be at our home at 430pm. 430Pm comes around, he calls again and says he be here at 530pm....
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1.0
#809019
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Have been attempting to get NEW service from Directv. Have had several "ghost" appointments where the tech would and say that they would be there by a certain time and never showed. Last tech called twice to say that he would be running a "little" late and never showed...
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#667144
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I've been a directv customer since 2012 on a verizon package and autopay my bill, my credit card number changed because of being lost and payment was rejected because I did not update the payment records, suddenly since I received a paper bill I took the time to look...
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Anonymous
Mclovin

Well I guess next time you'll pay more attention to your bill huh... And I guess next time you won't choose dtv. Maybe if you were smart and caught the very first 39.99 charge...

2.0
I liked
  • Having tv when it does work
I didn't like
  • Poor customer service
  • Small print and 24-month contract
#580050
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Directv Tv Service Review

Directv
#949334
Outraged by being blocked from watching Fox News. Will drop Dirext tv and go to a competitor. Bad move DIRECT TV!!!!! ALL POLITICAL!
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Directv Customer Care Review

Directv
#913741
2.4
Details
Made a payment arrangement. Had the call date recorded. They did not follow through with the arrangement. Now I owe more money. It's these kinds of companies that are a travesty to business. The constant screwing over of human beings is truly sad. It's no secret that this company has a history of this, but unfortunately for real people there are not many options.
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Directv Customer Care Review

Directv
#907688
1.0
Details
They have been over charging me for close to 2 years and I refuse to pay for something that has been ripping me off for 2 years. I have no internet no telephone just one box they charge me $200 for. I will contact the Better Buisness Bureau of they do not resolve or put me through to an American person.
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Short Review on July 22, 2016

Directv
#887100
2.3
Details
I wish I never sign up with directv.
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Had been a DTV customer years ago as part of a Verizon package before FIOS was available. When FIOS became available I switched. Switched back to DTV last year because they had a "special offer". I didn't read all the fine print! Not only did the bill go up after 3...
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Anonymous
Anonymous

Apparently you cannot comprehend things you are told clearly. Nor do you bother to read things that are important. Well done. Your bill went up dummy after 3mo because the ...

#444438
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I signed up Directv bundle package (Internet/ phone from Verizon). The customer service rep quoted $59.98 for the bundle. I had him repeat the price and asked him if there was any other hidden charges. He assured me that there would be no other charges and the my bill...
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Anonymous
Anonymous

If you cancelled service with DTV you can expect a huge charge on whatever account you gave them for early cancellation fees and perhaps non-returned equipment fees . when sen...

#407303
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Direct TV is in some sort of dispute with Comcast/NBC.......if you like to watch Comcast Sports Net....can't do it on direct TV!! No Flyers games for you! Buyer beware.....FIOS and of course Comcast no problem, but direct TV-forget it. Other than that it is a...
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#379335
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I cancelled my Directv service and they said I ordered five movies by remote control through a phone line that I never even had and they said they could not do anything about it. They want to hold on to my refund and are trying to find ways to keep it. They said the...
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#353407
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I am a Direct TV customer living in Sebastian FL. I am between West Palm and Orlando. Direct TV only gives me the option of West Palm Beach weather,whenever there are severe storms moving thru the Vero Beach or Sebastian area there is NEVER a weather alert. When I...
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#340214
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On April 29,2012 I referred my son to Dirwct Tv and received an e mail from Direct Tv stating that I would receive $10 credit on my bill for ten months . I never received credit and called in July and was told to wait a month. I called August 6 and was told that my son...
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#337287
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Direct TV SUCKS. Do you want to know why? Unlike Service Electric Cable TV Direct TV makes you pay for sports even local sports games. Service Electric Cable TV always has the local sports on and a lot of sports games that arent local for free. That is why I would...
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#336140
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