State: South Carolina City: Greenville Clear all filters (19 of 9795 reviews match)
filters
state:
city:
product:
Show
Where to begin?? I have been an AT&T customer for almost three yes. My last bill went up & when I called it was suggested if I transitioned to DirectTV I could save money we scheduled the process. The installation person was scheduled to come to my home 9-12 on...
Read more
Anonymous
Anonymous

Well one month & 21 (as of last night) calls later, my bill is still messed up & nobody seems to care. None of the promises & incentives for all of the inconveniences have pre...

1.0
I didn't like
  • Worst experience ever
#892787
Reply to reviews
I recently switched back to Direct TV from cable. there was misunderstanding for initial order of TV package. I called customer service to see if they can upgrade my package to the next level under the same promotion (Welcome Back Customer). The first customer rep...
Read more
I didn't like
  • Poor customer service
#872882
Reply to reviews
I have been with Direct TV for years and signed my Mother up because of the service and price...before ATT took over. It has been horrible since ATT took over Direct TV. The service is horrible, my bills go up every month. When I sign up for my Mother, they sent a...
Read more
1.0
I didn't like
  • Constant price increase
  • Billing for channels not used
#831292
Reply to reviews
I have had nothing but misery with this cimpany since I moved. They wont upgrade my equipment so i can move my personal account.... The hoyse Im in is undwr my brothers name.. I am on the account. They wint send the bill to my personal address.....and the address of...
Read more
1.8
#827114
Reply to reviews
I TRIED TO CANCEL DIRECT TV AFTER THE CONTRACT HAD EXPIRED. THEY DID NOT ALLOW ONLINE CANCELLATIONS. I CALLED THE CUSTOMER SERIVCE TO CANCEL, I WAS TOLD THEY COULD NOT CANCEL UNTIL THE ACCOUNT HAD A ZERO BALANCE, I INQUIRED WHAT THE BALANCE WAS AND MAILED THEM A CHECK...
Read more
Anonymous
Anonymous

Reals > feels. Who cares what you felt? Pay your balance like a normal person in 2015.

Anonymous
Anonymous

Well YOU might of felt you owed nothing but DirecTV did not concur and because they have proof of an outstanding balance that you have not paid your credit goes to sh.it maybe...

5.0
I didn't like
  • Cancelation process
#693184
Reply to reviews
Inexperienced technician arrived, installed dish stand on roof of residence before establishing a good satellite signal, then sunk a post in yard to mount dish. He called in a more experienced tech. They then discovered the existing wiring was inadequate for the...
Read more
Anonymous
Anonymous

DirectTv is not known for removing their dish from customers roofs they leave them there. You might want to watch your bank account or credit card whichever one you gave them...

#421008
Reply to reviews
I cancelled my service and was told I had 28 days to return recievers. you must mail them back in the box they provide. They waited four days to sent them out. Over two weeks and two phone calls later, I get them. take them to usps next day and Directs return service...
Read more
Anonymous
JustSaying...

You might be able to get UPS or whomever you sent their receivers back by to confirm receipt of delivery by DTV as someone has to sign for the boxes.

#339625
Reply to reviews

I had signed a one year contract with Directv when I first moved into my new apartment. At the end of the year, I was planning to me to a place that would not allow me to have Directv (The apartment complex had a deal with Comcast). I called comcast and let them know,...
Read more
Anonymous
grr face baby

Lets see you are hetting 20 dollars total off your bill for missing a few channels for 9 days in the middle of summer.....that is actually a good deal. Even if ypu subscribe...

Anonymous
What A Bunch Of ****** ******

Last Nov I changed from Dish to Direct and may God help these jerks. They sent a dumb *** off to install. Makes a sony big screen my sceondary t.v in my living room. Then the ...

#331300
Reply to reviews

if i lose nick jr and spike i will go back to dish which i should have never left. same channels, same price, and better dvr package. YOU SUCK YOU GREEDY ( %@&$ ). my daughter will lose all of her favorite shows which will make cable television worthless for my family....
Read more
Anonymous
PLTUBBS

EVERY TIME YOU TURN AROUND THERE is something up with directtv HOW CAN YOU JUSTIFY SHUTTING DOWN 25 CHANNELS EVERYONE SHOULD CANCEL AND SHUT THEM ALL DOWN FOR YA.

#330689
Reply to reviews
I currently run Evergreen Country Club in south Florida and went from cable to Direct TV. What a mistake! The people that sell you the product promise the world, but good luck getting service. They sub-contract everthing, so you have no idea who your dealing with. The...
Read more
Anonymous
JustSaying...

They should callit \"Direct Ripoff TV\"

#324574
Reply to reviews