State: Texas Clear all filters (695 of 9808 reviews match)
filters
state:
city:
Show
product:
Show
I'm including a copy of the letter I have sent to AT&T/Direct TV in regard to the problem: Friday, July 7, 2017 To Whom It May Concern: I called AT&T on June 12th to have my Direct TV service and my internet discontinued because I was moving to an apartment that...
Read more
#1071107
Reply to reviews
sent a bill saying 155.82 owed. we sent western union money order for 155.82 .the next bill showed a credit of only 55.82 somewhere they have left off the 100.00. tried to call and say i have copy of money order i sent and the first person,from philippines said that...
Read more
#1061375
Reply to reviews
I feel for you and such an experience. Your last sentence shows when the contract is over you'll go to DISH. Well, inform yourself thoroughly before taking the next step. I had a new account activated yesterday, the tech came in and the system worked accordingly. About...
Read more
1.0
I didn't like
  • Poor service
#1013733
Reply to reviews

Directv - Bad experience

Directv
#1110312
1.0
Details
Direct TV was installed approx 3mos ago. Has always been very susceptible to going out when cloudy and now going out every day. Direct TV says they will charge $100 to check my antenna. *** service and will not renew when my time is up. Buyer beware!
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Directv - They rip you off

Directv
#1079196
1.7
Details
Got new service installation was 35 dollars but did not tell me there would be a. 99 dollars for equipment
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty

Directv Customer Care Review

Directv
#951663
1.4
Details
I am so upset right now because I forfeited my apartment deposit of $150 because Direct TV did not remove the dish when I moved. I was not informed that I owned the dish and it was my responsibility to remove it. I wad just told his by two representatives. I AM WARNING EVERYONE TO BE WARE OF DIRECT TV. You will end up losing money and carrying a dish with you everywhere you go!
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Directv Customer Care Review

Directv
#951560
1.7
Details
Worst customer service i have ever dealt with. Have had the same problem for years and they just put a temporary fix on it. Now i have been informed they have no one in my area to service my system. DO NOT USE DIRECT TV THEY DO NOT CARE ABOUT CUSTOMERS AND CONSTANTLY LIE TO YOU.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I had an outage on my tv, called direct tv and the first thing I said was NOT to call the home phone because I was not there, gave them my cell number and when I got no call I found out that they Called the home phone like idiots, So finally called my cell number to...
Read more
2.0
#1002035
Reply to reviews
I called and spoke with Trevor he sold me a package of 5 Tv's with all the channels for $126.00. I asked again are you sure you can do 5 Tv's without any additional cost or fees. Yes, same cost no hidden costs..so the installer come with an order for 4 Tv's. ...
Read more
Anonymous
Anonymous

If you are within your first 30 days of service, call in to see if they will do a correction order. Your account has to be in Active status for it to work and you will still p...

1.0
I didn't like
  • Direct tv
  • Fact direct tv lied to me
  • Equipment pricing very deceptive
#953383
Reply to reviews
Have been trying for 2 days to get my service transferred to our new address. They tell me they can't do anything because the previous owners have not cancelled their service yet. We are moving in next week and I know how long it takes to get someone out there. I...
Read more
#952174
Reply to reviews
I called customer service about an issue I was having with the picture freezing. we set up and appointment time, I took off work to be there for the appointment (I am an hourly wage earner so I lose money when I am not at work) and I waited and waited no one showed...
Read more
Anonymous
Anonymous

possibly record the robo calls and then play them back for them and also screenshot your phone account call history showing incoming call from their number with date and time!...

2.1
I didn't like
  • Poor customer service
#951925
Reply to reviews
Each time I open my bill from Direct TV I never know if it will be the same as the last bill or if it has gone up again. This time I called to get my bill lowered, again. I do this every time it goes up. This time I also pulled up on line the direct tv web site. My...
Read more
Anonymous
Anonymous

Did they hit you with a reduction and call it a loyalty discount Andrea sign a contract for a minimum of two years that's what they tried with me and I'm fighting it I don't w...

2.2
I didn't like
  • Over billing
#951763
Reply to reviews
After having service with DirecTV for 13 yrs I am no longer as client. After AT&T got involved customer service went in the thrash can. Price's have steadily raised every year and and outages have increased. Kicker was when I called to let them know I was leaving there...
Read more
1.3
Anderson Mill, Texas
#951434
Reply to reviews
To whom it may concern: My name is Patricia Fisk, my account number is/was 2520731. I requested my service be transferred on August 25, 2016. DirecTV was unable to establish a ground line so my service was canceled. A self addressed box was sent VIA Fed EX for me to...
Read more
1.4
I didn't like
  • I did not like
  • Decipt in the phillipines
#950823
Reply to reviews