State: Texas City: Austin Clear all filters (27 of 9518 reviews match)
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Now Directv says that I have to wait another 4 days until they can get another technician out. That means that I will have WAITED at least 8 days for the technician comes to my house to fix the Directv- ASSUMING they can fix it on the 8th day. They say they are going...
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#930531
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When we moved we opted to use DirecTV because we were excited about the channel options they gave us. We are renting our home and the homeowner requested that the dish be mounted on a pole in the yard instead of on the roof. When we spoke with DirecTV they said that...
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2.7
#922365
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On 9/26 tv kept going blank. Thought is was tv problem, bought a new one.It did the same thing, called DTV. Said it was issue with their equipment. Had 1st appt on 9/9. OK, set for 8-12. Two "robo" calls, still coming, then running late, be there by 1:00. Nothing,...
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#916207
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Oh MY GOD!!!!!!!! HughesNet Really....... Why would a company directly connected to AT&T possibly have anything to do with Hughes. HughesNet has got to be worst or one of the top two worst internet services for people who have other options including dial-up. A Directv...
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3.0
I didn't like
  • Unethical business practice
#913558
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Direct TV missed their scheduled install date. I contacted CS and was transferred and placed on hold no less than a dozen times. I stayed on the phone with CS for over 2hrs. A CS agent stated that he would call me back at 1900hrs and did not return my call until nearly...
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1.0
I didn't like
  • Not honoring their install appointment
  • Cs agent lying to me
#900177
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We have had this service for 5 months. Every time we have a power outage, our box stops working and I have to call in and "troubleshoot" the problem, which generally takes about an hour. Today I was on the phone for 3 hours, disconnected 4 times, no joke! I am...
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#869416
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I decided against my better judgement to get direct tv and the sales rep at the AT & T store told me that I would only be in a contract for 12 months because I made it clear that I would NOT sign up for anything longer. He went ahead and signed me up for a 2 year...
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Anonymous
Anonymous

I have the same situation.

Anonymous
Anonymous

Sorry to hear about that! It's unfortunate that you got lied to. I am a current sales agent for Dish Network as well as Direct Tv. If you would like me to help you get into a ...

I didn't like
  • Utterly incompetent
  • I was called a liar
  • In 95 minutes i accomplished 0
#814156
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Directv - Full Time College Student at Eligible School-Still No Discount
Well, I just got off the phone with DirecTV after spending about 4 hours in total this week trying to secure the NFL Sunday Ticket in any way possible. I'm currently a uVerse subscriber and I thought, with the merger and all, now would be a great time to switch. Nope....
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Anonymous
Anonymous

I feel your pain. I had a similar experience where SheerID cannot verify my veteran status and keeps kicking me out when I took all requested information directly from my DD2...

Anonymous
Anonymous

Rather than going through DirecTV - go through XBox next time as it is that correct company offering the deal you're seeking.

#701504
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2 week finally a guy comes out asks me a series of questions decides he does not have enough info to finish the job or begin I get his number find out what he needs to do and he never returned. It was a sime change of address. Dtv a good service but poor execution on...
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Anonymous
Anonymous

Dish actually has the best customer service according to many sources. I would try to find a local dish authorized retailer. They try to help you figure out any issues witho...

Anonymous
Anonymous

Yes mistakes can happen but there is a reason they are #1 in customer service for cable/ sat providers

#634546
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A dish was put on my roof with out permission. Tennant must have said it was ok without my approval. Installation of a dish on a brand new roof and holes in every room now. They won't take any responsibility for any thing. Since I don't have an account they can't...
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Anonymous
Dutchy

Yes.... All negative, I moved and tried to stop the service! There was absolutely no option to dis-continue the service. I kept paying the monthly bill, since I did not want...

Anonymous
Anonymous

If a tenant left a broke down Chevy in the yard would you demand gm remove it

1.0
#547946
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