State: Texas City: Dallas Clear all filters (105 of 9097 reviews match)
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I have been a customer of direct TV since 2011, I was happy with the service I even recommended it to friends, but now it is so bad i am seriously looking for a new service provider. I don't know if this issues brewing all along but since you married AT&T is has been...
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I contracted in March with direct tv. They offered me an HBO review option...free for 3 months . I forgot about the offer and at month four , without warning, was billed for 73 additional dollars for the HBO package. Why aren't they supposed to disclose such impending...
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Anonymous

Anonymous I an not surprised. They make great offers but don't keep them.

I was told upon signing up that I had up to 30 days to cancel without penality. After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false...
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Short Review for October 29, 2016, Plc_product_quality

#945767
I have direct TV and it is really good. Never really had a problem. Service has been reliable.
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Directv Tv Package Review

#932266
1.4
I have one receiver basic channels and my bill is 111.00 dollars a month before taxes
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Direct Tv Service Review

#927085
1.0
I received a bill with NFL ticket that I never ordered. I was told they (Direct TV rep) would remove it immediately. Never did! Now on hold 40 minutes, 3 different departments and nothing!
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Directv Customer Care Review

#898930
I am currently having a problem with my system. Lightning strike took out two boxes. Your "automated system" doesn't help, and I don't want to speak to someone from India or Pakistan. Account #24179741.
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My TV froze on Tuesday night at about 10:30pm, couldn't get anything on the TV, tried to change the channel and nothing. I tried calling and of course no customer service was available cause it was after hours. Customer service hours are only till 8pm, great, so those...
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Anonymous

Anonymous Directv had tech support 24/7. If your bill happens to be past due you would be rerouted to billing which is not open 24/7.

1.0
I didn't like
  • Wait time for onsite repair service
#890655
Reply to reviews
Direct tv did not show up when they were suppose to, so I called 1st person Jem id#jp278f doesn't know how to transfer to supervisor so got Christina Id#lc5538 she transferred me 4hours and 11min on hold finally hung up talked w/ retention disc. Bill , free channels...
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I wanted to add another receiver at our 2nd home - already have a satellite and a receiver there - just wanted to add another one. I'm told I'm due for an "upgrade" and it can be done at the same time. This simple request has taken 1 hr and 45 minutes and 8 people...
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I didn't like
  • Cant resolved problem
  • Customer serice
#849414
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bad instalation antena is too low on the roof and chanels cant get satelite signal we call tecnical support and they send a tecnitian but the guy said the antena is installed wrong and nobody want fix the problem because they said they dont know the guy who install it...
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2.0
I didn't like
  • Does not care to honor
  • I just staring use it and i dont feel i will like it
#830087
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Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
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Anonymous

NanaTx I got taken and I am so ashamed!! I should have known. I charged the Amazon gift card to my charge card. Will I have to pay the $240.00? When it gets posted to my account I su...

Anonymous

Tim Banks Double CHARGING FOR THE HD BOX. On my bill I'm being charged $15 for the HD Box connected to one TV and charge $7 per small Genie box per TV. On my bill they're charging me fo...

4.8
I liked
  • Pricing
I didn't like
  • When it rains you lose hd reception
#806952
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I over paid Direct TV on January 11, 2016. I contacted them and told them of the mistake on January 14, 2016 They said they would send a check for the amount overpaid on the 14th of January, 2016. The check never arrived and I was informed on February 1st that it was...
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Anonymous

Anonymous LMAO you are sad

1.4
I didn't like
  • Billing issue
#783851
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After having Uverse for many years, I went to a AT&T store and switch to Direct TV after being offered a promotion and a lower bill. Installation service occurred on Dec.18 on four tv's. Learning the channels and program package has is taking time to adjust. In the...
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3.0
I liked
  • Movie access
I didn't like
  • Charges
#769136
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