State: Texas City: Dallas Clear all filters (105 of 9405 reviews match)
filters
state:
city:
category:
Show
product:
Show
I have been a customer of direct TV since 2011, I was happy with the service I even recommended it to friends, but now it is so bad i am seriously looking for a new service provider. I don't know if this issues brewing all along but since you married AT&T is has been...
Read more
#914181
Reply to reviews
I contracted in March with direct tv. They offered me an HBO review option...free for 3 months . I forgot about the offer and at month four , without warning, was billed for 73 additional dollars for the HBO package. Why aren't they supposed to disclose such impending...
Read more
Anonymous
Anonymous

I an not surprised. They make great offers but don't keep them.

1.9
#906667
Reply to reviews
I was told upon signing up that I had up to 30 days to cancel without penality. After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false...
Read more
1.0
#900201
Reply to reviews

Short Review for October 29, 2016, Plc_product_quality

Directv
#945767
I have direct TV and it is really good. Never really had a problem. Service has been reliable.
Comment Be the first to start a discussion
Show

Directv Tv Package Review

Directv
#932266
1.4
I have one receiver basic channels and my bill is 111.00 dollars a month before taxes
Comment Be the first to start a discussion
Show

Direct Tv Service Review

Directv
#927085
1.0
I received a bill with NFL ticket that I never ordered. I was told they (Direct TV rep) would remove it immediately. Never did! Now on hold 40 minutes, 3 different departments and nothing!
Comment Be the first to start a discussion
Show

Directv Customer Care Review

Directv
#898930
I am currently having a problem with my system. Lightning strike took out two boxes. Your "automated system" doesn't help, and I don't want to speak to someone from India or Pakistan. Account #24179741.
Comment Be the first to start a discussion
Show
My TV froze on Tuesday night at about 10:30pm, couldn't get anything on the TV, tried to change the channel and nothing. I tried calling and of course no customer service was available cause it was after hours. Customer service hours are only till 8pm, great, so those...
Read more
Anonymous
Anonymous

Directv had tech support 24/7. If your bill happens to be past due you would be rerouted to billing which is not open 24/7.

1.0
I didn't like
  • Wait time for onsite repair service
#890655
Reply to reviews
Direct tv did not show up when they were suppose to, so I called 1st person Jem id#jp278f doesn't know how to transfer to supervisor so got Christina Id#lc5538 she transferred me 4hours and 11min on hold finally hung up talked w/ retention disc. Bill , free channels...
Read more
#886132
Reply to reviews
I wanted to add another receiver at our 2nd home - already have a satellite and a receiver there - just wanted to add another one. I'm told I'm due for an "upgrade" and it can be done at the same time. This simple request has taken 1 hr and 45 minutes and 8 people...
Read more
I didn't like
  • Not getting issues resolved
  • Poor customer service
#849414
Reply to reviews

bad instalation antena is too low on the roof and chanels cant get satelite signal we call tecnical support and they send a tecnitian but the guy said the antena is installed wrong and nobody want fix the problem because they said they dont know the guy who install it...
Read more
2.0
I didn't like
  • I just staring use it and i dont feel i will like it
  • Does not care to honor
#830087
Reply to reviews
Received a call with the Direct TV/Directv phone number on my caller ID. This is a SCAM. They are spoofing/putting up a fake phone number to show on your caller ID(it shows Directv number it's not them!). IF you have Direct TV, they will offer you the full package...
Read more
Anonymous
Anonymous

I just about lost $240 because of this. Thank god my husband was adamant that I researched more. I had even already bought the amazon gift card. Called Amazon to cancel it. Th...

Anonymous
Mike

Well, I got nailed. Had the guy verify my info, sounded legit. He had my account number and detailed of my package. Just so you know, I am very skeptical. I guess I'm out $240...

4.8
I liked
  • Pricing
I didn't like
  • Bad reception in bad weather
#806952
Reply to reviews

I over paid Direct TV on January 11, 2016. I contacted them and told them of the mistake on January 14, 2016 They said they would send a check for the amount overpaid on the 14th of January, 2016. The check never arrived and I was informed on February 1st that it was...
Read more
Anonymous
Anonymous

LMAO you are sad

1.4
I didn't like
  • Billing issues
#783851
Reply to reviews
After having Uverse for many years, I went to a AT&T store and switch to Direct TV after being offered a promotion and a lower bill. Installation service occurred on Dec.18 on four tv's. Learning the channels and program package has is taking time to adjust. In the...
Read more
3.0
I liked
  • Movie access
I didn't like
  • Charges
#769136
Reply to reviews