DirectTV is incapable of providing consistent connection with a satellite. Our TVs regularly lose connection (even on sunny days) and we have to reset them--big hassle! Then they might go out again in 5 min. or while changing channels. We purchased a DirectTV DVR from...Read more
Direct TV is a rip. I can't get the service I not only paid...getting some help with my concerns is a maze of numbers which lead to nowhere!!! Now their recorded machines are set to ask HOW your going to pay each month...NOT why you have to pay this amount...my...Read more
Was an ike victim and they don't have the technology to let me pay ONLY my past due amount.I felt like i was talking to a collection agency and they would not let me talk to a supervisor. It is now 11 hours and i still have not recieved a call from a supervisor....Read more
I made the mistake in January of this year to use Directv. I was quoted one price then charged another. I never received a copy of the Service Agreement. The list goes on and on. Finally in May of this year, I returned to another company I had used in the past. All the...Read more
I have been a direct tv customer since Aug 06 and everything has been fine. Then in the month of May I made my payment and 2 days alter my services were cut off. I called them and they said they didnt show my payment. I gave them the confirmation number and also faxed...Read more
I called DirectV because my ancient converter boxes hadn't been working correctly for quite some time. I was told since my old boxes (I had since 1992) were not working properly, I was eligible for new boxes. I told them I didn't want to do anything that would...Read more
DirecTV has changed their policy regarding equipment that a customer purchases from a retailer - DirecTV now considers all equipment, no matter how acquired, to be "leased" equipment. I found this out when I replaced a receiver that I purchased from Best Buy...Read more
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