State: Texas City: Richardson Clear all filters (24 of 9795 reviews match)
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If yal don't stop calling me trying to offer me extra channels I don't wait nor need I m going to close my account. Quit wasting my time trying to give me movie channels at a discount price . Been a customer 5 years and every year it goes up but if you'd a new...
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1.3
#940563
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Called on a Friday morning because satellite was no longer receiving a signal. Was told my appointment would be on Saturday from noon to 4pm. On Saturday at 4pm , I called and inquired about where was the technician. I was informed that my appointment was for next...
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Anonymous
Anonymous

I agree with you totally. I had the same thing happen to me about a simple service call.They are unbelievably bad.

I didn't like
  • Misrepresentatio
#875931
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We ordered Direct TV for our Business on 8th Jan. The sales person offered us lower rates, so we switched. The installation guy came and messed up our existing service. He installed new receivers but left everything in in-operational state. We called the local...
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#771101
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Directv Customer Care Review

Directv
#892709
I have had to get someone out so many times with problems on our Direct TV. If this doesn't get handled correctly this time I will be changing to Time Warner.
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Short Review on June 12, 2016

Directv
#864507
2.0
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Avoid it. Biggest issue is it is NOT safe. Always goes out when severe weather approaches and you have no way to track a storm path or get live updates, warnings etc. Found them to be liars. Was recommended by AT&T. As soon as Time Warner becomes available will likely eat a large termination fee to be rid of these %$#@@$^&$$
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Directv Tv Channel Review

Directv
#528537
Direct tv cancelled cbs when they were in negotiations with cbs. How can you do that to customers and then charge them extra for channels.It is football season you screwed the customer they were supposed to have til November 1st. I guess its time to look for another cable provider.
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If anyone is thinking of switching, my advice...RUN. I signed up, installation technician was fabulous. However, it quickly went downhill from there. Majority of channels said "to be announced", when I tried to watch On Demand it would take about 2 hours to download a...
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#648456
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I ordered new service for a new home with Direct TV, but they could not install the dish because there was no signal. The appointment was cancelled the same day and the account closed but 12 days later they still debited my account for the installation and a month's...
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#371255
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Over thirty days ago direct tv pulled money from our bank account saying we have their equipment. We have been waiting for the boxes that they require for shipment. We had made three phone calling attempts. Then they withdrew $300.00 and said we would have to wait 30...
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#357986
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Direct Tv customer service called my phone every hour on the hour for over 2months and NEVER LEFT ONE MESSAGE nor reveal whom they were when calling. I had recently had surgery and was unable to talk but once I got better I seen that they called WAY to much. I then...
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#354156
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I recently moved, and swithced to AT&T Uverse. All of the sudden Direct TV is charging my credit card with no accurate accounting of the charges. The only explanation I get is "We wouldn't charge you for anything if it wasn't right". The actual amount charged...
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Anonymous
worst customer service ever

Just had an install completed, and all I can say is please take hour equipment back. Customer service is a joke, and just an FYI, after seeing all the info about ridiculous ch...

#353861
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I am so very disappointed with DirecTV. Since I had the service installed two months ago, I had issues with it. Both my wife and I had to take time off work to accommodate the technicians attempts to fix the problem. We had to make ourselves available because their...
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#353035
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Just signed a Direct TV contract yesterday and cancelling it today. I put there customer service rep to the test. My experience from day one was very bad and I don't think it is going to get better. For example I signed up yesterday and saved $10 a month. Today...
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Anonymous
JustSaying...

You may be the one that needs the good luck.You realize there is an early cancellation fee of aprox $480(20 for every month left on your 2 yr contract) plus they usually try t...

#352370
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