State: Virginia City: Virginia Beach Clear all filters (12 of 9795 reviews match)
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So I purchase the sports pack to watch a specific channel and it starts off fine. After about a week, I can no longer watch that channel. I call DIRECTV and they tell me that channel is now part of another premium package and if I want it I have to buy that one for a...
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2.1
#951187
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After experiencing "Technical Difficulties" for the third straight day with only Channel 360 Fox News conveniently happening just prior to the election when unfavorable breaking news against the Dems is being announced, this is at the very least suspicious perhaps even...
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Anonymous
Anonymous

As I watch Fox news also, I am get the same message tech troubles again. This didn't start until just a few days ago. Now it starts something wrong with this picture.Making on...

#949081
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First off the service sucks. When it rains you cant even utilize the cable service or even if the wind blows hard. I have never been so upset with customer service before in my life. They tried to charge me over $150+ dollars thinking I would not notice the difference...
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1.0
#904128
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Directv Installation Review

Directv
#944093
I was told i would have to pay another installation charge if or when i replace my current TV for another one. Is this true?
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Run run run screaming into the night if this company wants your business. I don't know what is worse, the complete and utter lack of service and customer focus or the non stop attempt to "upgrade" you to a better package "at no cost". It started when I purchased my...
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1.1
#754003
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Direct TV is a joke - stay away from this company! The could not send a list of TV shows my father had service with - he is 80 years old and does not know how to use GUIDE - but NOOO they would no help - but they collect his money for service - stay away !! No...
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Anonymous
Annoyed CSR

Did you come across the realization, that if the SUPERVISOR couldn't do it, maybe they literally can not do it?Or maybe they just did it to spite an 80 year old man?They're pe...

Anonymous
Anonymous

Why don't you go online and do it for him, DirecTV reps are not personal care for the elderly, they can send a list of channels but I personally wouldn't search for individual...

1.0
#708731
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Direct was to be out between 12-4 for installation. They showed up at 5:30 with no call about being late. The person to install was rude and stated he was allergic to all animals and walked out to the back yard. They knew at the time of installation that I was...
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I didn't like
  • Rude installation man
  • Taught to lie
#696954
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I am a 100% disabled Vietnam Veteran and I rely on TV for my well being. I called for an extension which I got.but they would not give me an extension till the 1st when my VA and Social Security checks Get deposited into my bank. I explained it to them and they didn't...
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Anonymous
Anonymous

Hope Everything worked out good for you! :)

#434505
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I originally signed up with Qwest (*** company also) for a bundle and eventually ended up with Directv on its own. At some point I was billed for their equipment protection plan which I overlooked on my bill and have since paid for even though I never asked for it...
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#350910
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Now that Direct TV states it cannot work out a deal to show our local NBC and NBCSN channels here in New England I will be looking at ending my 18 plus years relationship (as well as tens of thousands of dollars I have paid to Dirct TV over those years). I as well as...
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#292421
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On October 3,2011 my checking account was compromised by a direct tv customer. when my bank informed me of the breach I called and was given 877-580-2148 to lodge a formal complaint at which time i faxed information from the bank. Now it is 19 October and i am yet to...
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#269150
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