State: Wisconsin City: Madison Clear all filters (17 of 9795 reviews match)
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Several months ago, a DirecTV representative called to offer me Showtime for free for two months. I told them I didn't want it because I didn't want to be billed when the two months were up. I was assured that it would automatically cancel unless I called in to renew...
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Anonymous
Anonymous

Same thing happened to me. Except the customer service rep spoke terrible english and I got nothing resolved. Where do they get these people?

#928021
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I have had direct for 3 yrs. Constant back and forth. The most recent, my bill went from 48 per month to 80. Being on autopay, I had no idea I was paying this much until I happened to open my bill on my phone. I called and a representative told me she got my bill...
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2.5
#871948
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Once they have you on the hook for two year contract, you're bill will increase each month. They'll add premier service, protection plan and if you don't look at your statement and do auto payment, you'll get ripped off of thousands of dollars by the end of your...
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1.0
I didn't like
  • Bogus promotions
  • Lack of concern for unsatisfied customers
  • Time in getting issue resolved
#789566
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Short Review on July 12, 2016

Directv
#880934
1.0
Details
I love that they never changed my card information OR took the payment when they were supposed to. And now, I HAVE NO TV! So much for "oh youre in the right place, I'll get that changed for you". Hate this company but its one of the only companies that service my area
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Advertised vs Delivered
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Short Review on June 03, 2016

Directv
#859046
Terrible with the elderly that dont understand what they agree to with paying automatically from bank acct. Moving. Still pay with no warning or questionof payment received. If my 86yrold dying father, would have paid by check. This would have been canceled, right? Due to non payment? Right??
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Directv Mlb Extra Innings Tv Package Review

Directv
#826452
2.6
Details
I paid for the baseball package so I could get all the cub games and they blacked about it my area code which is incorrect because if you check on the computer 53511 they block out the Brewers games according to MLB rules but DirectTV told me it was MLB that was stopping me from seeing the games after they already collected my money
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On the 25 of Nov. Ron Cronk told us over and over and over that if we switch to direct they can get us Lansing Local Channels and we told them we live in Owosso numberous times and he kept telling us there is no problem we can get them for you. My husband asked four to...
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Anonymous
Anonymous

The reason the salesman told you to go ahead and let the installer finish was because at this point you could have cancelled service and they did not want that. Sorry you had ...

#365868
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customer since 2000 Today 10-07-2012 Quote You people at DirectTv had tech difficulties and our locals here in La Crosse Wi. we were unable to receive all local channels all day and I wanted to watch sports. I called and was told They had difficulties then I asked...
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Anonymous
did you ever think

The issue may have been the feed provided to directv by the local channels. Ironocally i have the opposite issue. Fortunately i have a provider because my local channels ar...

#350179
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so, i switched from at&t to direct tv, cause this is the game everyone plays every two years. i had next day service from direct tv. "great". my neighbor came over and said you must have gotten the offer of 200.00 debit card and a two year agreement and four rooms of...
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#334954
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STAY AWAY FROM DIRECT TV NOTHING BUT HEADACHES AND OVERCHARGES STAY AWAY FROM DIRECT TV NOTHING BUT HEADACHES AND OVERCHARGES I have been a customer with Direct TV since 2000. It was under my x husbands name but I was on the account. In 2010 we divorced and I kept...
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#331330
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why don't you have a link on your gazillion web sites for a simple listing of channels? i don't want to use the guide wtc. just a simple list of what channel is what number. randychaplin@hotmail.com x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x...
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#316731
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I am a current cable subscriber and asof lately it has been dropping a great deal so i called and order direct tv all went great agreed upon what i wanted and a price set up installation for 2 days later between 8 and 12 in the morning i stayed home waiting but no one...
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#305553
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Direct tv charged my ex spouses credit card.....I had tried to remove it from their billing site and couldnt, so I had called not once but 4 times to have it removed. They still would not and in returned charged his card and still have given him the credit back after...
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#284915
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