Not resolved

Worst Customer Service EVER! I sitting here on hold for over an hour to contest a fake bill.

I dropped Direct TV three months ago and sent my receiver and remote back, they acknowledged that it was returned. I haven't been a customer in three months don't have any equipment and yet they sent me a bill for $49.95 for ordering a UFC fight on Jan 20th-two weeks ago!

When I called and finally got to speak with a person she tells me that the fight was from 2015....So I paid and was current for three years and all of a sudden I'm in collections over a three year old bill that i was never sent and not charged for? Rude customer service NEVER will I deal with them again

Product or Service Mentioned: Directv Customer Care.

Reason of review: Billing issue.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Feb 01.
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