I let a friend use my debit card to make his payment tp direct tv, he haad lost his card and just gave me the money and used my card. I do not have an account with direct tv.
Months later when he apparently moved and left owing them money, direct tv had kept my info on file and charged me all of the cancellation and disconnect fees on his account.
when i discovered the charge i called them and was told it was an error and would be refunded, it would take up to 10 business days,, i called on the 7th day and was told yes the refund is in the works just wait the 10 days, on the 11th day i was told there would be no refund since my card had been used to make a payment on this person's account.
I am still trying to get my money back.. i would LOVE to file a lawsuit against them , I do not see how this is at all legal..
Product or Service Mentioned: Directv Account.
Monetary Loss: $485.