Not resolved

I thought this was supposed to be great or at least on par. We have fiber cable so I thought that would great.

However, I keep hanging up and have to reconnect with the Genie. And the Guide! OMG. It is so difficult to navigate especially with the recordings.

It’s all over the map and unorganized and I haven’t found anywhere that will let you sort. And forget about deleting directly after you’ve finished with the show. The channel listings are also all over the map. You would think news stations would sort of be grouped, but no.

And there are about 100 channels in between that are all crap or duplicates.

This reminds me of the government trying to fix stuff. Didn’t you guys do at least one focus group?

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Mar 29.
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