My mother wasn’t sure what to do when she pushed the wrong button on the remote for her Dish network, and it wouldn’t work.She found a phone number for Directv and called them.
They came and installed a new Directv dish and equipment. When I came to visit after Thanksgiving I asked why she had changed. She couldn’t remember but thought she had canceled Dish. She had not and still had another year in her internet and WiFi contract.
I rehook up the Dish and called Directv to cancel because she had it for less than a month. They said she had to pay $480. Early termination and a disconnect fee. They could not waive it even after I explained to them the situation.
She is on very minimal SSecurity and can’t even afford to pay one, let alone two networks. (I pay for Dish for her). I can’t believe a company would do this to an elderly lady and at Christmas time too. They are heartless and please if you are reading this do not get Directv.
They are a heartless company and do not deserve to be in business.
Take your business to some other company.I don’t know what we are going to do!
Review about: Directv Tv Package.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $560.
Preferred solution: Full refund.