Manufacturer: Directv Clear all filters (143 of 1418 reviews match)
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I've called about a technical issue, I'm unable to watch a channel I normally watch because of something to do with a recording option. Since I'm a rebate at this house I do not have an account number. Because I didn't have an account number I was told I could not be...
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Anonymous
Clyde

If only direct TV was no so *** and treat customers fair and stand behind there agreement they would have a lot more customers and they would be satisfied customers but they a...

1.0
#1049458
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Lack of support from customer service. While tech was trying to install Direct TV he ATTEMTED to contact customer support. They put him on hold for an hour, with disregard to the issue. After 5 hours of trying to install Direct tv he decided to call his supervisor for...
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Anonymous
Anonymous

Your not under any agreement/contract until the job is complete. I will never understand people that freakout over TV. I would say you have had a very bad start and to expect ...

1.0
#1036374
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Been with this company for 7 years and over all (until recently) I've had no complaints, well that's all changed and I can hardly wait until the best time for me is to change over to some other form of TV use.I have spent the last 2-3 weeks on the phone asking for...
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Stodd1
Stodd1

Run to the hills it only gets worse!As a Landlord.......My next contracts will have in bold letters, NO DIRECT TV OR AT&T installations can be performed on this property! If y...

1.4
#1035083
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Directv Technical Support Review

#1022079
1.5
Just have direct TV for 4 months u think they would want to keep my happy sat l lost connection can't get anyone here to fix it for 5 days not a very happy customer
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Directv Technical Support Review

#998127
2.0
App sticks. Genie has only one hdmi. Costumer support sticks. No called I'd on genie. No find my remote on genie. The list just goes on. The service men are lazy and give you excuses why they can mount a dish where u want it because their to lazy to get a ladder of the truck. They will mount it on your front porch so it look like a slump neighborhood
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Directv Technical Support Review

#984153
1.4
My receiver stopped working in my living room. Direct tv tells me it will be 17 days until someone can come look at it
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Directv Technical Support Review

#949041
1.0
Been on phone waiting on customer service for 3 hours still have not got past talking to a machince what a joke if they do not want to talk to you about a problem with service why are they allowed to sell a product
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I was never told that I would have to have a Protection Plan in order to call and not get charged a $50 fee for a technician to come service my cable.It is very unprofessional to have a service fee anyway. Why isn't that charged anyway? That makes no sense. This isn't...
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#1034336
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It is not our fault that we had to cancel DirectTV Your company would not help us when the owners said no more dishes on the roof. As the site manager I called and asked for one large dish and change the ENTIRE complex to direct tv I spoke to supervisor Dave He...
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1.4
#1023909
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So Directv was supposed to be here between 8-12.I waited at home like I was supposed to...no call, no email, no text, and no apology. When I called Directv to ask about the technician, they rescheduled my appointment without my permission because they said the...
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1.0
#1019716
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THEY LIE TO KEEP YOUR BUSINESS AND MONEY.....I have been a customer for 15 years. But when we moved, their equipment failed which resulted in no service for 1.5 years. They sent many many repair people to the home to "adjust" the substandard genies. The service would...
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selenajwhite
selenajwhite

Direct tv are big big fibbers .they do not tell the truth. I would not work for direct tv or any other place I got to lie to keep my job.

1.0
I didn't like
  • Lying representatives
#1016657
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We have had a service call appointment 2 different times 8am to 12pm.Both times it was the same girl that came out and she was extremely late both times. She called my husband at 11:26 am and said she was on her was. She showed up at 1:45pm and she can manipulate the...
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1.0
I didn't like
  • Have been their loyal customer -am very disappointed
#1010327
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I have had to deal with technicians not showing up, one gave me an excuse they do not work after 5 PM, another told me I had to move my desks and employees so he could run a cable that does not go near any employees.This is ridiculous. I am a growing TV company that is...
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#1010071
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My direct tv dish isn't working correct and I have been a customer since 2005 and they won't send a tech out to resolve problem unless I pay a fee. I pay these people enough money on a monthly bases and on time all the time and they rather lose me as a customer then...
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Anonymous
Anonymous

Then pay the fee you cheap ***. What you think your special? Everyone else pays for service calls (directv has NO People in the field they are all contractors, no one works fo...

1.0
#1009577
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