When ever I need to talk to customer service at Direct TV the experience is frustrating and very time consuming. I hate dealing with them.
When you call you are on the phone for a minimum of 1 hour, most of that time on hold. How can this company possibly expect customer retention with these types of policies.
When they ask why you want to cancel they start to try to sell you to stay!? What the?
The service itself is so unpredictable, often times the quality of the image gets pixelated or is unreliable. I do not recommend this company to anyone.
Review about: Directv Tv Service.