Atlanta, Georgia
Not resolved

This is absolutely ridiculous! I had a scheduled technican appointment window from 12-4PM. I had not received ANY calls from Uverse, and after MULTIPLE attempts to speak to a manager that had authority on my account not one person could help tell me where or when the technician was coming.

It is now 8;00PM and I am still on hold waiting to speak to a Manager who can help! DIRECT TV has TERRIBLE customer service and I am extremely disappointed.

This is the worst company I have ever dealt with. I have been transferred from representative to representative. ANd now I am being Charged for the additional days for my cable when it was DIRECT TV that DID NOT SHOW UP TO THE SCHEDULED APPOINTMENT

Review #949479 is a subjective opinion of a user.

Directv Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Directv?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Toledo, Ohio, United States #1237338
There are times when the comment thread is perfect ... this is 1 of those times. I don't think i could say it any better. Uverse is not Satellite and Satellite is not Uverse.
Albuquerque, New Mexico, United States #1236970
You do realize that Uverse is not a Directv service, right?

You May Also Like

" I called yesterday to get a tech out here and was told the 30th is the next available date. so, Friday, Saturday, Sunday, Monday and until between 4-8pm on..." Read more
"I have recently changed from over the air and ATT U-verse internet to Directv and ATT U-Verse. The mailing from ATT offered a two year deal (at a good price)..." Read more
"On September 29, 2016, at about 2:30 pm I took a ( Pre-labeled box with two genies that i had cancelled) to the Post office. They processed it, and said..." Read more
"We are on autopay and if we get some kind of discount, they charge us that same amount that was discounted on our next months bill. So we never actually..." Read more
"Purpchased a bed from there. Thought it was a super good deal. After he was loading it up, i noticed the box spring didnt match and i kept asking him..." Read more
"Okay, I am one of the people who signed up for the free trial and had to pay 70-something dollars for the 6 month service because I didn't cancel in..." Read more
"Good morning I purchased 2 pair of uggs from the walking company in October 2016 approximately 5 months ago. On March 20th I attempted to put on a pair of..." Read more
"I purchased a bag from, found defective stitch near the zip after I received it, called CS hotline and got rejected for my free return label request, the so-called..." Read more