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Unfortunatly your services have gone down hill. I have been a customer of yours for years and I have been lied to repeatedly... I recently upgraded my services and I had to sign a contract to do so. I was guaranteed a set price, after all fees and taxes, for 12 months...
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1.1
#1189352
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Ever since the merger between Directv and ATand T has been a rolling mass of bad service, incorrect billing, no negotiations for a better bill or better deal. They need to wise up and understand they are not the only game in town anymore. I am going to cancel their...
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Anonymous
Thomas

You’re absolutely correct!!I’ve been with the for 12 years and since the merger, the service is garbage. I will be looking to see what service DISH has.

2.1
I didn't like
  • Billing and prices and unfair charges and rude sales staff
#1171712
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Directv - Bad experience

Direct TV was installed approx 3mos ago. Has always been very susceptible to going out when cloudy and now going out every day. Direct TV says they will charge $100 to check my antenna. *** service and will not renew when my time is up. Buyer beware!
1.0
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#1110312
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Directv - They rip you off

Got new service installation was 35 dollars but did not tell me there would be a. 99 dollars for equipment
1.7
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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#1079196
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I'm including a copy of the letter I have sent to AT&T/Direct TV in regard to the problem: Friday, July 7, 2017 To Whom It May Concern: I called AT&T on June 12th to have my Direct TV service and my internet discontinued because I was moving to an apartment that...
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#1071107
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sent a bill saying 155.82 owed. we sent western union money order for 155.82 .the next bill showed a credit of only 55.82 somewhere they have left off the 100.00. tried to call and say i have copy of money order i sent and the first person,from philippines said that...
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#1061375
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I feel for you and such an experience. Your last sentence shows when the contract is over you'll go to DISH. Well, inform yourself thoroughly before taking the next step. I had a new account activated yesterday, the tech came in and the system worked accordingly. About...
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1.0
I didn't like
  • Poor service
#1013733
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I had an outage on my tv, called direct tv and the first thing I said was NOT to call the home phone because I was not there, gave them my cell number and when I got no call I found out that they Called the home phone like idiots, So finally called my cell number to...
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2.0
#1002035
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I called and spoke with Trevor he sold me a package of 5 Tv's with all the channels for $126.00. I asked again are you sure you can do 5 Tv's without any additional cost or fees. Yes, same cost no hidden costs..so the installer come with an order for 4 Tv's. ...
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Anonymous
Anonymous

If you are within your first 30 days of service, call in to see if they will do a correction order. Your account has to be in Active status for it to work and you will still p...

1.0
I didn't like
  • Fact direct tv lied to me
  • Equipment pricing very deceptive
  • Installers attitude
#953383
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Have been trying for 2 days to get my service transferred to our new address. They tell me they can't do anything because the previous owners have not cancelled their service yet. We are moving in next week and I know how long it takes to get someone out there. I...
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#952174
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