State: Texas Clear all filters (827 of 12949 reviews match)
filters
State:
City:
Show
Product:
Show
4.8
Details

Update by user Mar 30, 2016

Update, another number they gave and promo code when they actually call me back today to see if I was interested in the deal.

888-406-3801 promo code cxdtv87435

I had a specialist from Direct TV three-way call with me in to this number pressing option 2. The audio has a...

View full review
164 comments
Anonymous
#1724336

Got a call also from 18772837583. Claiming best deal ever scam

View more comments
Review
#806952 Review #806952 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • Pricing
Cons
  • When it rains you lose hd reception
Reason of review
Poor customer service
Tags
  • Scam Direct Tv
Featured
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
I have had nothing but one problem after another since ATT bought them. Their bills are unpredictable. Need to leave auto-pay to get a hold of what they are doing to my services and billing which is now up to a whopping $150 per month. Then, there's the lack of proper...
View full review
96 comments
PowerfulTropicbird732
#1770075

Had to disconnect my Dad's Direct TV service and changed to Dish network. Tried for a week to get direct to repair the service and no luck.

Saved $100 a month changing to Dish.

I have been with Dish for years and also changed from Direct TV due to better rates and service. Saved money and get service if your system is down go to Dish !

View more comments
Review
#885593 Review #885593 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality
2.0
Details
Our satellite was turned when we were getting a new roof... long story short, we couldn’t see the picture but we could hear the sound. Well, we called immediately only for them to say they don’t see technicians out after 2:00pm. It was around 12:30pm when the call was...
View full review
Review
#1602636 Review #1602636 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service

Directv in Fort Worth, Texas - No CBS

1.0
Details
No cbs, every time it sprinkles it’s out. Poor customer service. Worse provider ever.
View full review
Review
#1603296 Review #1603296 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • Direct tv the way it was before at&t messed it up
Cons
  • No cbs
Reason of review
Pricing issue
Preferred solution
Price reduction
1.0
Details
Since mid July, over 6.5 million television viewers are without the programming they know and love & have to deal with mess of Direct TV & CBS contract negotiations. Thanks a lot for holding the consumer hostage. A lot of football games are on CBS. Don’t tell me about...
View full review
Review
#1605534 Review #1605534 is a subjective opinion of poster.
Cons
  • Missed shows
  • Loss programming due to contract negotiations
Reason of review
Loosing $$ in programming
Loss
$115
Preferred solution
Listen to your consumers

Directv in Midlothian, Texas - CBS no longer?

I’m just curious, since CBS was part of the package most of us chose is it not in violation of our contracts with Direct TV? Shouldn’t we be able to move to another carrier without having to pay a early termination fee?
View full review
Review
#1595456 Review #1595456 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
CBS is gone
Preferred solution
Deliver product or service ordered

Directv in Mission, Texas - Worst company ever

1.0
Details
They don’t even care to offer you other choices so you don’t cancel your account its either pay an arm and a leg for your services or cancel and get charged over 200 for canceling.... seriously never again will i use them.
View full review
Review
#1631918 Review #1631918 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Directv in Burleson, Texas - 20 Year Customer and paying over $200 per month

2.4
Details
We have had DirecTV for 20 years and until AT&T took it over the Customer Service was fantastic. I called AT&T to complain about the monthly bill and was directed to a phone number which connected me to an off-shore (Philippines) Rep. I requested to be connected to a Rep in the United States (which, as I recall is my legal right) and he said he couldn't do that. I hung up on him. I am presently paying AT&T over $500 per month for TV, Internet, and Cell service and am tired of it. I guess there is always Verizon and Dish!
View full review
Review
#1628596 Review #1628596 is a subjective opinion of poster.
Service
Directv Bundle
Reason of review
Pricing issue

Directv in Longview, Texas - Waited ALL day

3.0
Details
Such worthless customer service. Waited ALL day on a technician! Only people you can talk to are in the Philippines and don't speak very good English or have any good solutions except to say "I understand". Infuriating!!!!!! DROP DIRECT TV!!!!! ASAP!!!!!
View full review
Review
#1680806 Review #1680806 is a subjective opinion of poster.
Product
Directv Account

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

Compare Directv to

Dish Network
Dish Network
2521 reviews
1.7
Compare
2.0
Details
I bought your service for a new home I bought in Friendswood TX last year. I have had AT&T and Direct TV service in other places and still do. This new home is a 5 bedroom home. A home for myself and my family. I had Direct TV installed to provide 5 TVs for my home. I...
View full review
Review
#1643228 Review #1643228 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality