State: Texas City: Bryan Clear all filters (14 of 12949 reviews match)
filters
State:
City:
Product:
Show

Directv in Bryan, Texas - Regretful change

I switched my services with the assumption of my bill being lowered from what I was paying! Well big mistake!! Every month my bill is rising. Every representative I speak with gives me a different explanation. I really want to sue them even cancel my service but, with this *** contract they have me locked in!!
View full review
Review
#1345632 Review #1345632 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue

Directv in Bryan, Texas - New direct tv screen display is horrible

Dont these people do any consumer research? The new screen display is VERY hard to read and NO way to increase the size of font. STUPID business practice. Im sure someone must have imagined there was something being improved but I cant see it. BAD.
View full review
Review
#1252160 Review #1252160 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Bryan, Texas - New format

The new format is not legible. Very blurry. If this remains I will be forced to choose a different carrier. My preference is the previous format.
View full review
Review
#1248546 Review #1248546 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality
1.8
Details
For the last month or so, I have had to reset my receiver at least once or twice every day. Obviously, the programming department was doing testing on an ongoing basis on the live product. Then, the other day, I see this new Guide, in which they are trying to having...
View full review
Review
#1247386 Review #1247386 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Poor programming
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
2.5
Details
Awful, awful, horrible, awful, distracting, unusable, bad. Just a few words to describe “the new interface”. This morning at 0330 we arose to prepare for the week. We were astonished to be greeted with a “welcome to your new Directv interface” This new interface is...
View full review
Review
#1247116 Review #1247116 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Bryan, Texas - New menu

1.0
Details
The new tiny, itty bitty, menu screen it terrible! I have pretty good eyesight, but now my husband can't even see the screen! It is also not very user friendly! Not sure what is going on with Direct TV but, since AT&T bought them i have had issues once a month and an talking to the tech people. ( thank God for them) im actually thinking about switching to cable....!!! Please go back to the way it was!
View full review
Review
#1231320 Review #1231320 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Bryan, Texas - New channel interface is GAWD AFUL!!!

1.6
Details
Why would Directv change to this interface?? First, it looks like something from 15 years ago. The Tiny fonts and grayed out background make it hard to read. I’m getting a headache just looking at it. Second, the search runs incredibly slow. Every action has a 3 second lag. 3rd, the navigation is no longer remotely user friendly. Thankfully I’m over my contract and can switch to Dish.
View full review
Review
#1213344 Review #1213344 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Bryan, Texas - Been waiting 5days, been told they would be here everyday!

1.9
Details
Ordered on sat. Was told sunday would be the install day waited all day ,tod mon. all day, tues. Waited all day ,wends. Waited all day . so now we are told thursday. I have taken off work 3days now 4 so i can be home . i am beyond pissed
View full review
Review
#1205296 Review #1205296 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service

Directv in Bryan, Texas - Ridiculed and hassled

Called for technical support and I was called cheap and hassled when I wouldn't buy adt home security or purchase a $100 protection plan which I've never needed for tech support in the past. Wouldn't help with any issues just tried to sell me things I didn't need and berate me.
View full review
Review
#1204499 Review #1204499 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

Compare Directv to

Dish Network
Dish Network
2521 reviews
1.7
Compare

Directv in Bryan, Texas - Can't read DTV guide

I've been trying to get the guide fixed, I thought someone changed it. Now I learn that DTV changed it, I can't read it, I can't tolerate the format of the guide and how the recorded list looks and works. Who the *** thought this was a good idea? How much did they spend to "upgrade" this? I can't deal with it!
View full review
Review
#1204076 Review #1204076 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality