State: Texas City: Dallas Clear all filters (105 of 10115 reviews match)
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Short Review on October 29, 2016

I have direct TV and it is really good. Never really had a problem. Service has been reliable.
#945767
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Directv Tv Package Review

I have one receiver basic channels and my bill is 111.00 dollars a month before taxes
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#932266
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Direct Tv Service Review

I received a bill with NFL ticket that I never ordered. I was told they (Direct TV rep) would remove it immediately. Never did! Now on hold 40 minutes, 3 different departments and nothing!
1.0
Details
Coverage Area
Style and Design
Value for money
Warranty
#927085
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I have been a customer of direct TV since 2011, I was happy with the service I even recommended it to friends, but now it is so bad i am seriously looking for a new service provider. I don't know if this issues brewing all along but since you married AT&T is has been...
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#914181
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I contracted in March with direct tv. They offered me an HBO review option...free for 3 months . I forgot about the offer and at month four , without warning, was billed for 73 additional dollars for the HBO package. Why aren't they supposed to disclose such impending...
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Anonymous
Anonymous

I an not surprised. They make great offers but don't keep them.

1.9
#906667
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I was told upon signing up that I had up to 30 days to cancel without penality. After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false...
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1.0
#900201
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Directv Customer Care Review

I am currently having a problem with my system. Lightning strike took out two boxes. Your "automated system" doesn't help, and I don't want to speak to someone from India or Pakistan. Account #24179741.
#898930
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My TV froze on Tuesday night at about 10:30pm, couldn't get anything on the TV, tried to change the channel and nothing. I tried calling and of course no customer service was available cause it was after hours. Customer service hours are only till 8pm, great, so those...
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Anonymous
Anonymous

Directv had tech support 24/7. If your bill happens to be past due you would be rerouted to billing which is not open 24/7.

1.0
I didn't like
  • Wait time for onsite repair service
#890655
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Direct tv did not show up when they were suppose to, so I called 1st person Jem id#jp278f doesn't know how to transfer to supervisor so got Christina Id#lc5538 she transferred me 4hours and 11min on hold finally hung up talked w/ retention disc. Bill , free channels...
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#886132
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Delivery Service Review

Direct tv is the biggest scam, I was charged for a receiver I never received! $200!!! After spending hours on the phone customer service I thought the problems was resolved. Come to find out it's not!
#872361
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