State: Texas City: Dallas Clear all filters (125 of 12949 reviews match)
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4.8
Details

Update by user Mar 30, 2016

Update, another number they gave and promo code when they actually call me back today to see if I was interested in the deal.

888-406-3801 promo code cxdtv87435

I had a specialist from Direct TV three-way call with me in to this number pressing option 2. The audio has a...

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164 comments
Anonymous
#1724336

Got a call also from 18772837583. Claiming best deal ever scam

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Review
#806952 Review #806952 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • Pricing
Cons
  • When it rains you lose hd reception
Reason of review
Poor customer service
Tags
  • Scam Direct Tv

Directv in Dallas, Texas - Disappointed

2.0
Details
Channel 11 and channel 21 do not show anymore...bill price didn’t change but amount of channels are now less.... plus got slammed into a contract when told no contract...them and ATT are doing the most!!!!
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Review
#1598401 Review #1598401 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Original bundle price
Reason of review
Pricing issue
Preferred solution
Price reduction

Directv in Dallas, Texas - Playing with consumer's money

1.0
Details
I am so glad to be done with Direct and AT&T. They are playing with my money, deciding which channels to keep and to block. NO MORE FOR ME! Direct and AT&T suck.
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Review
#1598996 Review #1598996 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Bad quality

Directv in Dallas, Texas - When you removed Metv you lost me as a customer. We watched it 50 % of the time. If you don’t bring it back I will go to another provider.

1.0
Details
You remove my favorite channel. Metv on may 30, 2019. I will change providers.
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Review
#1547821 Review #1547821 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Not as described/ advertised
I have been a loyal Direct TV customer for over 20 years. I have had some issues in the past but a phone call or two they get resolved. I have a guest house behind my house that we use for our children and their children when they come visit. I called DTV and inquired...
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1 comment
h.kitchener
#1607318

You need to discuss this with DTV, not complain here first.

Review
#1415012 Review #1415012 is a subjective opinion of poster.
Service
Directv Receiver Installation
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Directv in Dallas, Texas - Service out

My service is out again today!
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Review
#1380807 Review #1380807 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality

Directv Customer Care Review from Dallas, Texas

1.0
Details
I was told upon signing up that I had up to 30 days to cancel without penality. After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false information without consequence I was told I was speaking to a Direct Star retailer not even an actual Direct TV representative! Rediculous and unorganized.
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Review
#900201 Review #900201 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Not as described/ advertised

Directv Tv Package Review

1.4
Details
I have one receiver basic channels and my bill is 111.00 dollars a month before taxes
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Review
#932266 Review #932266 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Pricing issue
1.0
Details
My TV froze on Tuesday night at about 10:30pm, couldn't get anything on the TV, tried to change the channel and nothing. I tried calling and of course no customer service was available cause it was after hours. Customer service hours are only till 8pm, great, so those...
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1 comment
Anonymous
#1191758

Directv had tech support 24/7. If your bill happens to be past due you would be rerouted to billing which is not open 24/7.

Review
#890655 Review #890655 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Wait time for onsite repair service
Reason of review
My cable box was not in working conditions within 9 mths of my new contract with directv.
Preferred solution
Price reduction

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv in Dallas, Texas - NOT A HAPPY CUSTOMER

I have been a customer of direct TV since 2011, I was happy with the service I even recommended it to friends, but now it is so bad i am seriously looking for a new service provider. I don't know if this issues brewing all along but since you married AT&T is has been downhill for us. we don't have a good interned connection we cannot download a movie and watch it immediately, my bill is higher than ever and I just had a customer service person hang up on me! I am DONE. All cable companies are pretty bad, but I don't care anymore I just tired of trouble shooting my own problems, what am I paying them for! I don't want to pay you and then figure out myself what my problems with YOUR equipment is! and why am I paying a service and repair fee each month to maintain YOUR equipment !
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Review
#914181 Review #914181 is a subjective opinion of poster.
Service
Directv Ultimate Tv Package
Reason of review
poor quality of product, bad service and my bill has doubled!
Preferred solution
Let the company propose a solution
Tags
  • Customer Service and Delviery