Manufacturer: Directv State: Texas City: Dallas Category: Customer Care Clear all filters (4 of 854 reviews match)
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I was told upon signing up that I had up to 30 days to cancel without penality.After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false...
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1.0
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Directv Customer Care
#900201
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Direct tv did not show up when they were suppose to, so I called 1st person Jem id#jp278f doesn't know how to transfer to supervisor so got Christina Id#lc5538 she transferred me 4hours and 11min on hold finally hung up talked w/ retention disc.Bill , free channels...
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Directv Customer Care
#886132
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I wanted to add another receiver at our 2nd home - already have a satellite and a receiver there - just wanted to add another one.I'm told I'm due for an "upgrade" and it can be done at the same time. This simple request has taken 1 hr and 45 minutes and 8 people only...
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Directv Customer Care
I didn't like
  • Poor customer service
  • Not getting issues resolved
#849414
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Directv Customer Care Review

#898930
I am currently having a problem with my system. Lightning strike took out two boxes. Your "automated system" doesn't help, and I don't want to speak to someone from India or Pakistan. Account #24179741.
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