Directv Customer Care Reviews in Dallas, Texas
(4 of 886 reviews match)
I was told upon signing up that I had up to 30 days to cancel without penality.After 5 days with different incidents decided I wanted to cancel and now getting charged for all 24 months early termination fee. When asked how they can tell people completely false...Read more
Direct tv did not show up when they were suppose to, so I called 1st person Jem id#jp278f doesn't know how to transfer to supervisor so got Christina Id#lc5538 she transferred me 4hours and 11min on hold finally hung up talked w/ retention disc.Bill , free channels...Read more
I wanted to add another receiver at our 2nd home - already have a satellite and a receiver there - just wanted to add another one.I'm told I'm due for an "upgrade" and it can be done at the same time. This simple request has taken 1 hr and 45 minutes and 8 people only...Read more
Directv Customer Care Review
I am currently having a problem with my system. Lightning strike took out two boxes. Your "automated system" doesn't help, and I don't want to speak to someone from India or Pakistan. Account #24179741.