Manufacturer: Directv State: Texas City: Dallas Category: Tv Services Clear all filters (32 of 2317 reviews match)
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I contracted in March with direct tv.They offered me an HBO review option...free for 3 months . I forgot about the offer and at month four , without warning, was billed for 73 additional dollars for the HBO package. Why aren't they supposed to disclose such impending...
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Anonymous
Anonymous

I an not surprised. They make great offers but don't keep them.

1.9
Product
Directv Tv Service
#906667
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Customer service hours are only till 8pm, great, so those Directv customers who experience technical difficulties after hours are screwed. I tried calling again at about 6am the following day, and still couldn't get any help, till after 8am, and of course by that...
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Anonymous
Anonymous

Directv had tech support 24/7. If your bill happens to be past due you would be rerouted to billing which is not open 24/7.

1.0
Product
Directv Tv Service
I didn't like
  • Wait time for onsite repair service
#890655
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I over paid Direct TV on January 11, 2016. I contacted them and told them of the mistake on January 14, 2016 They said they would send a check for the amount overpaid on the 14th of January, 2016. The check never arrived and I was informed on February 1st that it was...
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Anonymous
Anonymous

LMAO you are sad

1.4
Product
Directv Tv Service
I didn't like
  • Billing issues
#783851
Reply to reviews
We were Direct TV customers for a couple years - mostly for NFL Sunday Ticket. When canceled in August 2013, we were contacted by the retention department and offered special deals to stay on. We were told we would get NFL ticket at no charge if we stayed on so we...
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Product
Directv Tv Service
#488825
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I just sat and watched a black tv screen for 30 minutes with the following error code..771- Lost Signal on Sat 2....a rain shower just came through and that was it for TV. I am sitting at my parents house who I talked out of cable TV to go with DirecTV 'cause I had it...
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Anonymous
Anonymous

Yep.....states that get rain and snow WILL HAVE ISSUES!!! DirecTV signal does not go through weather as advertised or believed by people... if you live in a weather prone stat...

LTCC
LTCC

You ought to see what sleet and snow does to a Satelite TV signal.....it happens every where

Product
Directv Tv Service
#448160
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my account was charged 650.00 for service. I have never had service with direct tv please credit my account. My room mate must had used my card to make a payment. Im 65 years and i need my money to pay bills and to pay rent. I need my money to be reversed back into my...
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Anonymous
anonymous

ABC News 77 W. 66 St., New York, NY 10023 Phone: 212-456-7777 General e-mail: netaudr@abc.com Nightline: nightline@abcnews.com 20/20: 2020@abc.com

Anonymous
Anonymous

They are the *** of the earth and they have no concern for anyone. Talk to someone at your bank they are the ones that can reverse the charges for you and give you advice as t...

Product
Directv Tv Service
#440528
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After upgrading equipment in may 2012 DirecTV took old receivers. In September they started charging me for movies from Nov 2010 supposed watched on receiver from our bedroom order through remote. We have never ordered TV through remote. With the old system we would...
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Anonymous
ug

Well for one you keep asking for credits for rising costs....if everyone just paid what they are supposed to maybe we all would not have to see such increases. Now i have to...

Anonymous
lhutch

They just did the same thing to me. They claimed I ordered Wrestlemania 4 years ago! No one in my house has ever watched wwe. Ever. Customer service gave me the run around...

Product
Directv Tv Service
#360628
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Dear Mike White, CPO In make $ 800 a month My bill was $39.95 a month. It is$48.something now,itis almost to where Ican pay it. And most old folks can pay for it. Is their any way you can HELP the OLD folks?????????? My friends were missary now back in states but...
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Directv Tv Service
#327389
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We have had Direct Tv for awhile, but in the past few weeks we can only get a few stations to come in--most end up searching for a signal. I called and they tried a few things that did not work--after an hour they said they would schedule a service call at a cost of...
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Product
Directv Tv Service
#320035
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Direct tv has been calling my husbands phone for the past year with 2 other peoples accounts.We do not have a account with direct tv.i have called numerous times to ask them to take our number out of their system.i've had a number of thier customer service people...
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Product
Directv Tv Service
#303557
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