State: Texas City: Houston Clear all filters (117 of 12949 reviews match)
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Directv in Houston, Texas - Increases monthly cost without permission

1.2
Details
I signed up with Direct TV eighteen months ago, a two year contract. All of a sudden they raise the price $11.00 per month and tell me I have eighteen months on this contract. What a rip-off!!! CANT WAIT TO CANCEL THIS CONTACT, DIRECT TV NEVER EVER AGAIN, and I want to cancel my AT&T photo also!!!
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Review
#1618256 Review #1618256 is a subjective opinion of poster.
Pros
  • Price they promsed me for package
  • Original price
Cons
  • Price increases without notice
  • Contract length increased from 2 to 3 years
  • Poor recordings
Reason of review
Poor customer service
Loss
$22
Preferred solution
Cancel my cotract

Directv in Houston, Texas - Cannot get in my account

1.0
Details
Since AT@t took over directv, have not been able to access my account. Went to att company store and could not find the problem. Can’t get streaming and use service I am paying for. Irwin Garies, account number 3747640- have had this account since Directv started.
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Review
#1592971 Review #1592971 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Use it for tv for over 20 years
Cons
  • Quality of offered service and the awful customer service
Reason of review
Access/ activation issues
Loss
$105
Preferred solution
Let the company propose a solution
Tags
  • Bad Stream

Directv in Houston, Texas - Watching TV Land

3.0
Details
If I wanted to watch American Soul I’d put on BET not TV Land. Everybody Loves Raymond is supposed to be on. I’ll bet it never goes on BET. Bad choice folks.
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Review
#1465264 Review #1465264 is a subjective opinion of poster.
1.6
Details
Ordered PPV event UFC 231. After ordering the event and seeing on the TV screen that the fight was scheduled to start at 9pm, I pressed it to record because I would not be able to watch it that night due to my work scheduled. When I got home, I looked for the recording...
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Review
#1461994 Review #1461994 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Directv in Houston, Texas - Payment

1.0
Details
I paid my mom bill on Nov 28, 2018 and thry put it on someone account. Now they don't want to fix it.
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Review
#1438630 Review #1438630 is a subjective opinion of poster.
Product
Directv Account
Reason of review
Problems with payment
2.6
Details
This is the first complaint I have ever put on the Internet!! I spent 3.5 hours in the phone and did not get anything resolved. It ended with a representative wanting to transfer me back to the technical support department (for the 4th time) No one seemed to know the...
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4 comments
Anonymous
#1606941

Constant Billings issues talk to numerous people put on hold and issue never resolved. Direct TV scams customers in promotions.

Cancelled service today seeking new vendor. Absolutely horrible company to deal with.

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Review
#1412608 Review #1412608 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service
I also hate the new directv format since AT&T bought them. I've been frustrated for months!!! I permanently lost some recordings and every time I turn on the TV the recorded list changes. It is unbelievably frustrating. I have to reset the unit often to try to get my...
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Review
#1390967 Review #1390967 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality
HORRIBLE! Canceled & returned equip 8/4, logged by Direct TV as return 8/10. Numerous phone calls & chats with Customer Service to get my $118.27 refund on acct. Always told this would be sent to me in 2 weeks. Last chat still seeking refund 9/13, was told I would...
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Review
#1374374 Review #1374374 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.1
Details
Had an appointment Thursday 9/27, tech was a no show. Said I lived in an apartment and nobody home. I live in a house. Rescheduled for Monday 10/1, no show again! Neither time so much as a phone call! Called and spoke to a supervisor and told her what had happened,...
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Review
#1372621 Review #1372621 is a subjective opinion of poster.
Service
Directv Technical Support
Reason of review
Poor customer service

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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i had the same thing happen to me more than once. no one seems to know what the other one is saying and then they look at the notes and nothing is said about what you were promised. i just got scammed from someone from direct tv stating that i would get this good deal...
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Review
#1366872 Review #1366872 is a subjective opinion of poster.
Reason of review
not backing your quality of service due to my scam
Loss
$250
Preferred solution
Full refund