State: Texas City: Houston Product: Directv Movies On Demand Tv Service Clear all filters (2 of 21 reviews match)
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Directv Movies On Demand Tv Service Review from Houston, Texas

1.0
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My direct tv on-demand has been out for a week! I called the tech department to ask for an update. What a mistake! I talked to Cynthia (direct tv rep) first and she informed me that "I did not pay for on-demand service" then informed me that there was "no estimated date of repair ". I requested her ID number and she told me that she did not have to give that info. She was RUDE, unprofessional and even laughed at my questions. I asked to speak to her supervisor. The phone was passed to a woman named Chelsy who spoke in horrible Ebonics and was also very unprofessional. I am floored that AT&T would allow a bundle offer with a company like Direct TV and their blatant lack of professional customer service. I want out of this contract!!!
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Review
#901367 Review #901367 is a subjective opinion of poster.
Service
Directv Movies On Demand Tv Service
Reason of review
Poor customer service

Directv Movies On Demand Tv Service Review

Your video streaming sucks locks up all the time switching to brite house buy buy
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Review
#892104 Review #892104 is a subjective opinion of poster.
Service
Directv Movies On Demand Tv Service
Reason of review
Bad quality

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
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