Rocklin, California
Not resolved
0 comments

The Direct TV package I ordered (the minimum available) was to have free installation. The installers came to my apartment on June 1,2010 and told me it would be $100 for a "special-mount" installation for a pole to get up beyond the bushes.

And, they wanted cash! I was so upset, I told them I didn't have "extra" money. I am barely staying financially afloat. They told me they could take $50.

I had no cash on me so they followed me to my bank to get the money. I had to skip paying another bill so that I could have tv service. As it turned out there was nothing out of the ordinary about the mount. The "special pole" I supposedly paid for is only 24 inches -- which is shorter than the mount that came with the dish.

And, it does not reach above the bushes. I told them that, and they said 'you have reception, don't you'. I called the contact number an was told they would look into it. It is now August 24th and I have not heard a thing, nor received a refund.

I am on a very limited income and feel like I have been scammed by the company and the installers the company has contracted with. I am going to report this to the California Better Business Bureau!!!

Product or Service Mentioned: Directv Tv Package.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Directv Reviews

  1. 2597 reviews
  2. 1374 reviews
  3. 716 reviews
  4. 173 reviews
  5. 77 reviews
Directv reviews