I called and canceled my service 1 day after getting it hooked up because we were not statisfied with what we received. We were mislead.
They did not cancel my service after the first day I had to call back two more times before it was disconneted. Therefore according to their records I had service for 4 days. I was told I would be billed for a cancellation fee and could dispute the charges. Then I checked my checking account a week later and they debted my account for $526.52 which I never authorized and made me overdrawn.
I never signed any paperwork for the service when it was installed and I never authorized for them to deduct any money from my account other than the first transaction. When I called to complain they tried to tell me when I signed up and gave them my credit card number to pay for the one time charge of $100 that they have the right to charge my card if I cancelled. I was never informed of this and never authorized or received anything in writing to state they would do this.
I am extremenly pissed!
Review about: Directv Tv Service.